Licensed Benefits Advisor
Gusto, Inc.•Quinte West, ON
•Hybrid
About The Position
As a Licensed Dedicated Advisor, you'll guide small business owners through one of the most important decisions they make for their teams: health benefits. You'll build lasting relationships with your clients, help them understand their options, and guide them through benefits decisions with clarity and confidence. This is a high-impact role on a team of licensed benefits experts who serve as trusted partners to employers throughout the benefits life cycle.
Requirements
- Minimum 4+ years in a customer-facing role; health insurance or benefits experience preferred
- Active Life and Health Producer License
- Experience supporting a client portfolio or managing ongoing client relationships
- A track record of strong client retention and service delivery
- Clear communicator who can simplify complex benefits concepts
- Self-starter who thrives with autonomy and adapts well to change
Responsibilities
- Serve as the primary benefits contact for a portfolio of small group employer clients
- Guide clients through the full renewal process — from assessment of needs, plan evaluation, selection through enrollment support
- Proactively assess client needs and recommend coverage options (dental, vision, life, disability, HSA/FSA) and plans (SGHI, Level Funded, LGHI) that best fit their teams
- Provide clear, approachable guidance on health insurance concepts via phone and email
- Ensure clients receive timely, accurate support that meets their needs throughout the year
- Meet SLAs and performance standards in a fast-paced, deadline-driven environment
Benefits
- Competitive base pay
- Benefits
- Equity (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
