Licensed Assistant Community Association Manager

BallenIsles Country Club•Four Corners, FL
•Onsite

About The Position

Wellness Ridge Homeowners, located in Clermont, FL, is pleased to announce an excellent career opportunity for a full-time Licensed Assistant Community Association Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management. A Licensed Assistant Community Association Manager (Assistant CAM) serves as the Assistant to the Community Association Manager (CAM) of the Homeowners Association (HOA). The Assistant CAM assists the CAM to oversee all aspects of the HOA operations including relationships between the community and its members, guests, residents, and employees. The Assistant CAM works directly with the Community Association Manager to provide the unparalleled service and the ultimate lifestyle experience for our members.

Requirements

  • Community Association Manager (CAM) License required or in process of obtaining.
  • High School Diploma required, Bachelor’s Degree preferred.
  • Must obtain any required local and state licenses or certifications.
  • Previous experience in association operations required.
  • Ability to communicate effectively with other members, guests and employees in one-on-one and small group situations in a fast-paced environment.
  • Ability to create and disseminate written correspondence.
  • Must be computer literate.

Responsibilities

  • Delivers and promotes prompt, courteous and genuine service to all residents, members, guests and employees.
  • Motivates, directs, and assists department heads, managers and front-line staff on a daily basis
  • Carries out plans and implements operational procedures and methods in concert with TROON practices and policies.
  • Ensures that goals and objectives of the CAM are implemented on a continuous basis to meet the expectations of the residents, membership, Board of Directors, and Management
  • Monitors quality services to ensure maximum member and guest satisfaction.
  • Assist in directing and coordinating the activities of contracted vendors and evaluate their performance.
  • Assist in creating and directing community activities and events for residents.
  • Excellent knowledge of the application Canva to create monthly calendars, E-blasts, and flyers for the community.
  • Investigate complaints, disturbances, and resolve problems by following the rules and regulations of the community declaration.
  • Assist in planning, scheduling, and coordinating general maintenance, major repairs, and construction projects as directed.
  • Confer regularly with community association members to ensure their needs are met.
  • Provide general assistance to the CAM on various tasks ensuring the community runs smoothly and successfully.

Benefits

  • Healthcare Benefits – Medical, Dental, and Vision coverage
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
  • Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
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