Licensed Admissions Counselor

Cumberland Heights FoundationNashville, TN
Onsite

About The Position

Cumberland Heights is seeking a Licensed Admissions Counselor to join their team. This role supports the mission of providing high-quality, cost-effective care for individuals and families affected by chemical dependency. The treatment approach encompasses physical, mental, emotional, and spiritual dimensions of recovery, fostering a safe, loving, and healing environment that integrates professional excellence with the principles of the Twelve Steps. The Admissions Counselor will conduct treatment planning assessments, meet with clients and families to discuss treatment recommendations, and contribute to a welcoming and healing environment.

Requirements

  • LADAC or Master’s degree in a behavioral health field required.
  • Minimum of two (2) years of experience in behavioral healthcare with addictions-specific experience required.
  • Strong computer skills including Microsoft (Outlook).
  • Ability to quickly learn and use various clinical, medical and telecommunications software.
  • Ability to skillfully adapt to changing circumstances and departmental needs in a fast-paced environment.
  • Ability to interact with co-workers in a collaborative and courteous manner.
  • Ability to problem solve and analyze complex situations and make crucial decisions while also knowing when consultation is needed.
  • Ability to manage crisis situations in a calm and focused manner.
  • Ability to work calmly and professionally in stressful situations and ally with people in crisis.
  • Excellent customer service and communication skills (written and verbal).
  • Knowledge of signs/symptoms of intoxication/withdrawal for alcohol and drugs.
  • Knowledge of options for addiction treatment.
  • Excellent interviewing and observational skills.
  • Knowledge of and ability to apply information regarding age/cultural/population specific characteristics to patient care.
  • If recovering, two years of verifiable abstinence required with five years preferred; active participation in a twelve-step program preferred.

Nice To Haves

  • Five years of verifiable abstinence (if recovering).
  • Active participation in a twelve-step program.

Responsibilities

  • Conducts face-to-face substance use disorder treatment planning assessments to determine appropriateness for admission within scope of practice.
  • Conducts suicide risk assessments, and other assessments as needed.
  • Provides initial diagnoses based on assessment findings within scope of practice.
  • Communicates clearly to each prospective client their treatment options.
  • Determines probable efficacy of treatment programs offered by Cumberland Heights as they relate to each potential patient and makes alternate recommendations when indicated.
  • Meets scheduled appointments in a timely and professional manner.
  • Communicates and cooperates with other admissions, nursing, benefits verification, and UR personnel.
  • Coordinates with a variety of payors through various communication methods to obtain initial authorization for services.
  • Acts as clinical consultant to other admissions staff regarding the admission appropriateness of persons who may have co-occurring psychiatric disorders.
  • Provides clinical supervision and consultation to other admissions staff when needed.
  • Performs CPR and First Aid as needed.
  • Documents complete and pertinent clinical information into the electronic patient record in a timely manner.
  • Ensures that a welcoming, safe, and healing environment is maintained for each patient and family.
  • Recommends ways to improve the quality and delivery of services.
  • Maintains confidentiality of company information.

Benefits

  • Medical, Dental and Vision effective 1st day of month following 28 days of employment
  • Employer Contribution for Health Saving Account or Health Reimbursement Account
  • 401K with Company match and eligibility after 90 days of employment
  • Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year
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