Library Technician, Wallette Branch

Shreve Memorial Library•Shreveport, LA

7d•Onsite

About The Position

Under periodic supervision, this individual is responsible for a variety of tasks involving public service. Employees will acquire skills needed through on-the-job training. This individual performs related and other work as required.

Requirements

High school diploma or equivalent.
Good knowledge of current technology.
Ability to use Dewey Decimal system.
Ability to use integrated library system, and electronic and printed materials, resources and databases.
Ability to learn and follow library principles, policies and procedures.
Ability to understand and follow written and oral instructions.
Ability to use resourcefulness, tact, courtesy, and respect in dealing professionally with library patrons, employees, and vendors.
Ability to make decisions based on established policies and practices.
Ability to create and maintain courteous, pleasant impressions of the library.
Ability to establish good patron and staff rapport.
Ability to deal with multiple and extra unexpected tasks and patrons simultaneously.
Ability to plan and present programs to targeted audience.

Nice To Haves

Paid customer service work experience involving frequent interactions with the public.
Experience planning and/or presenting programs, utilizing books, crafts and/or other activities, to appropriate audiences.
Experience working in a library.
Successful completion of college coursework.

Responsibilities

Performs reference, readers' advisory, youth services, circulation, outreach and/or special collection duties; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; conducts computer classes; plans and/or provides programming to various target audiences; conducts and attends community outreach programs; plans and/or participates in system-wide outreach activities for targeted audiences; promotes library services and fosters positive relationships with community organizations and/or schools; gives library tours; coordinates displays and promotional signage; answers telephone; charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; empties book drop; assists with filing & sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials; processes incoming materials; assesses and collects payments for lost materials from patrons; makes change for patrons; collects and records payment for miscellaneous transactions.
Counts Fines and Miscellaneous Receipts on a rotational basis and prepares money and reports to be sent to SML Financial Assistant.
Reads reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials; weeds collection on an on-going basis.
Assists in the preparation of reports and maintenance of records.
Attends staff meetings; meets monthly with supervisor for work plan meeting; attends other meetings as necessary. This position requires travel to other locations for work, meetings and training.
Opens and/or closes building in the absence of the manager and assistant manager.
Performs other duties as required.