Library Technical Assistant (Part-time 15 hours/week) - Perrot Memorial Library

Town of Greenwich•Ct, CT

18h•Onsite

About The Position

Provides customer support to patrons using library resources and various technologies. Assists librarians in the acquisition, preparation, and organization of materials in all formats.

Requirements

High School Diploma and two (2) years of college level courses in library science, computer science, or related field plus two (2) years of experience in a library with heavy computer utilization.
Proven technology skills including demonstrated competence with Microsoft Word and Excel and the ability to work effectively with a variety of industry-specific software.
Demonstrated knowledge of customer service best practices.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability to deal tactfully and effectively with library patrons and work collaboratively with other staff members.
Proven ability to learn job tasks, new technology and software in a timely manner.
Demonstrated ability to communicate effectively both verbally and in writing.
Ability to work a flexible schedule as needed.

Responsibilities

Provides customer service to patrons at assigned public service desks.
Assists patrons with locating and using library resources in a variety of formats including but not limited to digital collections and databases.
Assists in the circulation of library materials.
Creates and maintains patron accounts.
Assists librarians with maintaining records and producing reports in automated library systems and performs other collection management duties as assigned.
Assists librarians in the acquisition and cataloging of library materials as needed.
Assists patrons with the use of computers, mobile devices, printers, copiers, scanners, and other technologies.
Assists with the opening and closing of the library.
Supports Town policies and philosophies.
Performs other related work as required.