WS - Library Student Assistant II
University of Pikeville•Pikeville, KY
•Onsite
About The Position
Support library operations with a focus on circulation, customer service, and technical assistance. This position is for returning student workers who have prior experience and training in Allara Library.
Requirements
- Prior experience and training in Allara Library
- Detail-oriented
- Able to follow instructions
- Committed to excellent customer service
Nice To Haves
- Microsoft Word, Excel, PowerPoint
- Social Media & New Technology
- Attention to detail
- Active listening
- Public speaking
- Written & verbal communication
- Customer-focused
- Willingness to learn
Responsibilities
- Provide high-quality customer service to meet patron needs
- Check in/out library materials
- Ensure the integrity, privacy, and confidentiality of patron records and transactions
- Answer the phone and relay questions to appropriate staff
- Assist patrons with reference, resource, and technology questions
- Help users locate library materials and explain policies
- Provide technology support (Canvas, email, office software)
- Assist with library equipment, printers, and copiers
- Answer library-related and campus-wide informational questions
- Shelve, shift, and clean library materials
- Conduct shelf reading for inventory
- Perform additional tasks as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
