Library Specialist

DeKalb County•Decatur, GA

1d•Onsite

About The Position

The purpose of this classification is to manage the circulation desk, perform routine clerical functions, and customer service work in support of library operations and services. This role involves providing professional and courteous customer service, managing the circulation desk, assisting patrons with computer usage and reference materials, and potentially supervising staff in the absence of the branch manager. The Library Specialist also handles the processing of library materials, maintains records, and prepares reports.

Requirements

Associate's degree in Library Science or related field required.
Two years experience in library services, education, or customer service, or a related field, preferably to include lead or supervisory experience.
Any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
Must possess and maintain a valid Georgia driver’s license.

Responsibilities

Provides professional and courteous customer service to Library patrons and the public.
Greets visitors and directs to areas of library; provides assistance and information related to library services, fees, procedures, local information/directions, or other issues.
Assists patrons with various library services; researches book titles, book availability, patron records, or related information.
Reserves materials for patrons; notifies patrons about overdue books, arrival of reserved books, or other issues.
Assists patrons with use of copy machine and maintains adequate supply of copy paper in paper trays.
Collects and records moneys in payment of fines, fees, book sales, or other library services.
Manages the circulation desk; attends department meetings.
Checks library materials in/out; operates automated circulation system to charge, discharge, and renew books.
Processes print and audiovisual materials for circulation; receives and registers materials from other library systems.
Assesses condition of returned items and withdraws materials in need of repair from circulation.
Sorts and shelves books; assists patrons with location of books and publications; answers patrons' questions.
Registers patrons for library cards and other library programs; enters/updates patron information in computer system; collects pertinent data as necessary; and checks branch email.
Provides computer assistance and miscellaneous reference assistance.
Provides a variety of assistance to patrons using the public computers or wireless internet, including but not limited to website, software, printing and connection assistance.
Assists patrons with locating and utilizing reference materials; and assists with database access and retrieval of other information online.
In the absence of the branch manager, supervises, directs, and evaluates assigned staff.
Develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
In the absence of the branch manager, organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives.
Ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work.
Consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management.
Assists with the revision of procedure manuals as appropriate.
Serves as audiovisual liaison; and provides proper handling of damaged/unresolved audiovisual materials issues with patrons by preparing audiovisual material to be sent to the processing center or calling patrons to inform them of missing pieces.
Prepares reports; and keeps daily and monthly reports for the library branch.