Library Specialist, Mobile Library Services (Temporary)

Arapahoe Libraries•Centennial, CO

About The Position

The Library Specialist, Mobile Library Services temporary position supports community members through welcoming, inclusive library service delivered in assisted living communities and outreach locations. Arapahoe Libraries is seeking a temporary Library Specialist, Mobile Library Services to provide direct patron assistance, materials support, and outreach services through lobby stops and mobile settings. This role focuses on patron engagement, materials handling, and outreach support, helping ensure library services remain accessible and responsive across the community. The Library Specialist, Mobile Library Services, works primarily in assisted living communities and smaller outreach locations, with cross training on bookmobile services. This position is well suited for someone who can adapt quickly to changing locations and patron needs while maintaining a calm, supportive presence. This role represents the library in community-based environments while supporting patron needs, library materials, and programs. Work takes place in mobile and shared spaces, both indoors and outdoors, and may include evenings and on some occasions weekends.

Requirements

One year of customer service, library, or education experience
Ability to work with people of all ages and diverse backgrounds , including international cultures
Ability to work in confined environments with fluctuating temperatures and in all weather conditions
Ability to work evenings and weekends as required
Intermediate technology skills using Microsoft 365 and the ability to learn new tools
Ability to meet the physical requirements of the role as specified in the attached job description
Customer Centered Service: One year of customer service, library, or education experience with the ability to provide welcoming, responsive support to community members
Advisory and Communication Skills: Ability to provide intermediate advisory services across formats and communicate library resources clearly and positively
Technology Curiosity and Confidence: Intermediate Microsoft 365 skills with comfort learning new technologies alongside patrons
Adaptability and Initiative: Ability to work in varied environments, adjust to changing needs, stay grounded in fast moving or unpredictable situations , and maintain enthusiasm for continuous learning
Equity Focused Perspective: Demonstrated ability to promote inclusivity, work effectively with diverse populations, and prioritize access and fairness
Alignment to ALD Values: Commitment to collaboration, equity, and innovation through respectful communication and teamwork

Nice To Haves

Experience providing library or outreach services in community-based settings
Experience working with older adults or assisted living communities

Responsibilities

Greets and assists community members at outreach locations, including assisted living communities and the bookmobile
Provides readers advisory, basic reference assistance, and library account support
Promotes library resources, programs, and events and connects patrons with additional staff as needed
Listens to feedback, sets expectations for library use, and helps de escalate and resolve concerns
Maintains a clean, organized, and welcoming library environment
Assists patrons with basic technology questions related to devices, e books, online resources, and library equipment
Troubleshoots printers and other library technology and connects patrons with additional support as needed
Processes, shelves, merchandises, and maintains library materials and displays
Loads and unloads book carts and boxes at multiple service locations
Assists with home delivery services and may drive a personal vehicle for occasional delivery assignments
Supports programs, events, and outreach efforts and tracks attendance and service metrics
Collaborates with colleagues across teams and engages in ongoing professional learning
Keeps current on library resources, technology, and services
Shares feedback with supervisors and builds positive working relationships with coworkers