Library Specialist I-Night & Saturday Supervisor-David Raines Branch

Shreve Memorial LibraryShreveport, LA
6d$19Onsite

About The Position

Under general supervision, the Library Specialist I – Night & Saturday Supervisor is responsible for a variety of public service duties in various phases of library operations. This position may include the exercising of judgment and discretion in performing library routines with technical advice available when needed, and the determining of methods necessary to accomplish duties and objectives. This individual may exercise supervision over staff of lower classifications and is responsible for interpreting policies and providing public service. This job requires knowledge of library principles, practices and procedures. Employees receive on-the-job training and perform related duties as required.

Requirements

  • High school diploma OR equivalent.
  • 60 semester hours of successful college course work OR two years of paid customer service work experience involving frequent contacts with the public.
  • Knowledge of current technology.
  • Ability to learn and use library systems, services, and resources and assist patrons with using library services and resources.
  • Ability to follow written and oral instructions, library policies and procedures.
  • Ability to plan and present programs to targeted audience.
  • Ability to establish positive relationships with patrons and staff.
  • Ability to create and maintain pleasant impressions of the library.

Nice To Haves

  • Paid experience planning and/or presenting programs to appropriate audiences utilizing books, crafts and other activities.
  • Paid supervisory experience.
  • Paid experience working in library.

Responsibilities

  • Performs reference, readers’ advisory, youth services, circulation, outreach and/or special collection duties
  • Assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections
  • Answers routine questions
  • Takes interlibrary loan requests
  • Assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration
  • Conducts computer classes
  • Plans and/or provides programming to various target audiences
  • Conducts and attends community outreach programs
  • Plans and/or participates in system-wide outreach activities for targeted audiences
  • Promotes library services and fosters positive relationships with community organizations and/or schools
  • Gives library tours
  • Coordinates displays and promotional signage
  • Answers telephone
  • Charges, discharges and renews library materials
  • Registers new borrowers
  • Updates registration records
  • Pulls and processes request materials
  • Empties book drop
  • Assists with filing & sorting
  • Shelves library materials
  • Straightens library materials on shelves
  • Reads shelves for proper order
  • Searches for lost library materials
  • Processes incoming materials
  • Assesses and collects fines for overdue materials and payment for lost materials from patrons
  • Makes change for patrons
  • Collects and records payment for miscellaneous transactions
  • Serves as Night & Saturday Supervisor
  • Coordinates, directs, and supervises all the work of a branch or department in conjunction with the Branch Manager
  • Assists in other departments
  • Works at service desks
  • Opens and/or closes the branch
  • Conducts investigations and resolves patron inquiries and/or complaints
  • Assists administrative supervisors with handling of these matters
  • Assists with training and supervising employees
  • Maintains effective working relationship with all staff and is available for the staff to discuss all issues
  • Schedules substitutes
  • Covers for personnel shortages
  • Recommends staffing needs and changes
  • Keeps branch manager informed of staff/department issues
  • Makes informed decisions based on policies listed in the Employee Handbook
  • Keeps staff and supervisors informed on new policies and procedures
  • Reads reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials
  • Weeds collection on an on-going basis
  • Counts Fines and Miscellaneous Receipts on a rotational basis and prepares money and reports to be sent to SML Financial Assistant
  • Assists in the preparation of reports and maintenance of records
  • Attends staff meetings
  • Meets quarterly with supervisor for work review meetings
  • Attends other meetings as necessary
  • Performs other duties as required
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