Library Page I - Main Branch - PT

City of Abilene • Abilene, TX

1d • Onsite

About The Position

GENERAL DESCRIPTION Under the direct supervision of the Librarian II – Branch Manager – Main Branch, this position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order and assists the circulation team with checking circulation materials in and out. SUPERVISION EXERCISED This position exercises no supervision. IMPORTANT AND ESSENTIAL DUTIES Accurately shelves library materials and straighten collections, demonstrating strong attention to detail. Performs regular shelf-reading to ensure proper order and assists in creating and maintaining attractive displays. Maintains the cleanliness and appearance of public areas, including tables and seating, to ensure a welcoming environment. Assists at the circulation desk as needed, checking library materials in and out efficiently and accurately. Greets and directs patrons to appropriate staff members in a friendly, helpful manner, providing excellent customer service. Follows established procedures with minimal supervision and promptly reports issues or concerns to a supervisor. OTHER JOB RELATED DUTIES Perform other job-related duties and responsibilities as assigned.

Requirements

• Knowledge of: Purposes and use of libraries.
• Library services and locations within the library.
• Skill to: Use a personal computer.
• Operate circulation and public catalog automation system.
• Interact tactfully and courteously with the public in a friendly and efficient manner.
• Effectively organize and multi-task.
• Arrange circulation materials in numerical and alphabetical order.
• Ability to: Complete work duties independently, without direct supervision.
• Quickly learn and perform routine library functions and procedures accurately.
• Communicate effectively orally with the general public, supervisors and co-workers.
• Follow instructions and learn to use the computerized circulation system.
• Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
• Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
• Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.
• A high school diploma or GED is required.
• Must be able to work evenings and weekends and maintain regular, reliable attendance.

Nice To Haves

• Six (6) months of experience in a customer service position is preferred.

Responsibilities

• Accurately shelves library materials and straighten collections, demonstrating strong attention to detail.
• Performs regular shelf-reading to ensure proper order and assists in creating and maintaining attractive displays.
• Maintains the cleanliness and appearance of public areas, including tables and seating, to ensure a welcoming environment.
• Assists at the circulation desk as needed, checking library materials in and out efficiently and accurately.
• Greets and directs patrons to appropriate staff members in a friendly, helpful manner, providing excellent customer service.
• Follows established procedures with minimal supervision and promptly reports issues or concerns to a supervisor.
• Perform other job-related duties and responsibilities as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED