Library Social Worker (CSW or LCSW)

SLC Public Library•Salt Lake City, UT

9d•$65,229 - $69,368•Onsite

About The Position

The City Library has an exciting opportunity to grow its Social Services team. This team will address immediate needs of library patrons who are in need of social services, provide crisis de-escalation, and provide training for staff. The Social Worker will collaborate with community agencies providing services within the library, as well as with other library teams/departments. The Social Worker will work under the direction of the Social Services Coordinator.

Requirements

Masters Degree in Social Work
Current Licensure with the State of Utah as either a Certified Social Worker or Licensed Clinical Social Worker.
At least one year experience providing direct service to at-risk, marginalized individuals.
Knowledge of community resources and social service agencies serving the Salt Lake Valley.
Knowledge of and ability to use current technology and ability to adapt to new technologies.
Ability to plan and present groups/programs for all ages.
Demonstrated commitment to developing and contributing to an inclusive and equitable work environment.
Demonstrated commitment to integrating cultural competency practices into daily work.
Demonstrated ability to positively work with people from a diverse range of backgrounds.
Superior organizational skills, time management skills, and detail orientation.
Excellent written and verbal communication skills.
Required to maintain professional knowledge, skills and licensure.
Ability to establish and maintain positive working relationships with staff, partners, community members, and the public.
If travel is required for library purposes, must have transportation. If using a personal vehicle, must maintain state required insurance.
Ability and stamina to physically perform all of the necessary tasks assigned to the position which may include long periods of sitting, standing, and moving throughout the Library and its grounds.
Ability to work in a noisy and stressful environment.
Ability and initiative to work independently with minimal supervision.
Ability to use sound judgment to effectively problem-solve.

Nice To Haves

Spanish language and/or other non-English language skills.
A robust network of positive relationships throughout Salt Lake City.
Experience with library operations, programs, and services.

Responsibilities

Identifies and engages with individuals who may benefit from social service support through outreach, direct observation, or referral by Library staff/Safety team.
Evaluates individuals’ needs through an intake assessment; needs may include but are not limited to housing, mental health, primary care, substance use, light case management, etc.
Develops rapport and strives to establish and maintain positive professional relationships with patrons.
Provides short-term case management for individuals who require it.
Provides current and relevant information and referral to patrons in need of services.
Provides crisis intervention and Library suspension diversion, as necessary.
Develops and facilitates psychoeducational programming to patrons of all ages.
Engages in conflict resolution, as needed.
Demonstrates professionalism by adhering to the National Association of Social Workers Code of Ethics.
Enters data in a timely manner, including relevant case notes.
Completes Consent for Services and Release of Information with each patron engaged in ongoing services other than outreach.
Prepares reports on services provided which may include statistics, outcomes, and impacts.
Maintains positive working relationships with Library staff and community partners.
Demonstrates prompt, predictable, and regular attendance.
Completes required trainings in a timely manner.
Takes direction from Social Work Specialist, Director of Safety & Social Services, and other Library staff when appropriate.
Contributes to a positive work environment by being helpful, respectful, and approachable to both staff, the public, and our partner agencies.
Serves as a resource and model to Library staff in working effectively with patrons experiencing life challenges.
Collaborates with the Safety team in working with patrons.
Provides consultation to Library staff, as needed, in regard to issues relating to social service needs of patrons.
Works with the Director of Safety & Social Services to provide training relevant to social services needs, including working with mental health issues and vulnerable populations.
Assesses and recommends training opportunities to support staff work.
Other duties as assigned.