Library Services Specialist, Penn State Harrisburg

Penn State UniversityHarrisburg, PA
$40,608 - $58,836Onsite

About The Position

The Penn State University Libraries is accepting applications for the position of Library Services Specialist at the Madlyn L. Hanes Library, Penn State Harrisburg. The Library Services Specialist will support two departments in the library: Archives and Special Collections as the primary department with additional responsibilities in Access Services. Major responsibilities in each department include: In Archives and Special Collections: assist the archivist with day-to-day management of administrative and archival processing priorities, including Reader Services and Collections Management. In Access Services: provide services in circulation, interlibrary loan, and room scheduling to ensure that the library’s collections and spaces are accessible to library patrons.

Requirements

  • Effective written and verbal communication skills; outstanding attention to detail and accuracy
  • Excellent interpersonal skills; inclusive and respectful when working with others
  • Demonstrated ability to thrive in collaborative, team-oriented environments
  • Bachelor's Degree
  • 1+ years of relevant experience; or an equivalent combination of education and experience accepted
  • Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.
  • Applicants must be authorized to work in the U.S.

Nice To Haves

  • Formal writing and editing skills
  • Working knowledge of Microsoft software (Word, Excel, and PowerPoint), and general office equipment, including flatbed scanners and copiers
  • Experience with database searching, retrieval tools, and other library systems
  • Experience successfully interacting with and communicating with a wide variety of library patrons, including students, faculty, staff, alumni, and community users
  • Experience with archival processes and procedures for accessioning, arrangement and description, and preservation is highly desired.

Responsibilities

  • Collaborate with the archivist, staff, and students on acquisitions, appraisal, and arrangement/description of archival materials
  • Support collection management, including processing and integration into ArchivesSpace
  • Create and implement processing plans for new and existing collections
  • Prepare and revise finding aids and collection descriptions
  • Determine appropriate housing, storage, and conservation needs
  • Apply inclusive and reparative description practices in alignment with ethical stewardship goals
  • Contribute to digitization projects, including scanning, file management, and metadata creation
  • Participate in preservation-related activities and general collections care
  • Assist with instruction support, including paging materials and preparing for class sessions
  • Support reader services and respond to reference inquiries (in person, phone, email, mail)
  • Contribute to outreach, exhibitions, and other assigned special projects
  • Support collections security and broader risk-awareness practices
  • Assist with other special projects and strategic initiatives as assigned
  • Provide excellent customer service to all users including the areas of circulation, interlibrary loan, and room scheduling
  • Check materials in and out and register community borrowers; maintain confidentiality of patron circulation records
  • Explain and work to resolve patron issues regarding library fees and overdue materials
  • Serve as a University contact person for situations such as medical, building, and scheduling emergencies

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Robust retirement plans
  • Substantial paid time off which includes holidays, vacation and sick time
  • 75% tuition discount, available to employees as well as eligible spouses and children
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