Library Service Desk Assistant-SW

Ohio Wesleyan UniversityDelaware, OH
Onsite

About The Position

This position involves direct interaction with students, faculty, staff and visitors. The primary responsibility is staffing the Service Desks, but the role may also involve working with other departments in the library on special projects. The goal is to assist library patrons and contribute to special projects as assigned.

Requirements

  • Good customer service skills
  • Professional manner with peers
  • Reliable
  • Accurate
  • Attentive to detail
  • Self-motivated
  • Currently authorized to work in the United States

Nice To Haves

  • Workplace etiquette
  • Time management
  • Task prioritization
  • Customer service
  • Conflict resolution
  • Verbal communication
  • Responsibility
  • Teamwork
  • Problem solving
  • Decision making

Responsibilities

  • Staffing the Service Desks
  • Checking in and checking out patron materials
  • Assisting with computers and printers
  • Helping patrons locate items
  • Sorting, shelving, and shelf reading
  • Processing daily shipments of materials
  • Helping students connect with a librarian for research help
  • Other duties as assigned
  • Working with other departments in the library on special projects
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