Library Part-time Clerk

Missouri Southern State University•Joplin, MO

7d•Onsite

About The Position

The Library Part-time Clerk is a twelve-month, classified staff position reporting to the Library Operations Specialist. This role involves providing assistance at public services desks, sorting, shelving, and managing library materials. The position requires strong customer service skills and the ability to work collaboratively with students, faculty, staff, and community members. The clerk will also supervise and direct workflow for student employees and work on various library projects. The schedule varies by semester and includes evenings and weekends.

Requirements

High school diploma or G.E.D required.
Minimum of two years of college or technical school.
Solid computer and technology skills.
Strong customer service and supervisory skills.
Positive attitude and strong interpersonal skills.
Neatness and attention to detail are required.
Demonstrate oral and written communication skills including the ability to read and interpret documents and speak effectively with a variety of people.
Ability to work independently without direct supervision and collaboratively with students, staff, faculty, community members, and librarians.
Commitment to learning about library operations, policies and procedures.
Ability to read, analyze, and interpret common business and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints.
Ability to effectively communicate both verbally and by written means at a very high level.
Ability to make ethical decisions in doing what is best for both students and the University.
Ability to effectively present information to administrators, faculty, staff, regulators, students, public groups, and/or Board of Governors.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Regularly required to use hands to finger, handle, feel or use a computer keyboard and talk or hear.
Frequently required to sit.
Occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, or crouch.
Occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Supervisory experience.
Previous library experience.
Knowledge of Library of Congress Classification System.
Knowledge of Sierra Integrated Library System.

Responsibilities

Answers inquiries of nonprofessional nature and refers persons requiring professional assistance to a librarian.
Answers and transfers phone calls.
Assists patrons in locating materials throughout the library.
Assists patrons in use of computers, copiers, printers, reader printers, and other equipment.
Communicates with the Library Director and Library Operations Specialist regarding building, patron, policy, scheduling and procedural issues.
Completes tasks as assigned by the Library Operations Specialist.
Issues borrowers' library identifications, locates and checks out materials to patrons, inspects returned materials for damage, and computes, records, and receives overdue fines.
Processes and maintains reserve materials and interlibrary loans.
Processes SWAN/MOBIUS requests and/or deliveries as directed by the Library Operations Specialist.
Provides assistance, coverage and delivery of services on a rotating basis at each of the four public service desks.
Re-shelves materials in all library collections.
Reviews records to compile list of overdue books, and issues overdue notices to borrowers as directed by Library Operations Specialist.
Sorts mail, checks in newspapers as assigned.
Sorts returned materials according to classification code and need for repair, and returns them to shelves, files, or other designated storage area.
Supervises and directs workflow for student employees.
Updates computer records as requested.
Works a schedule that varies by semester and includes evenings and weekends.
Works on projects as assigned for library or departments within library.
Other duties as assigned.