Library Page (Part-Time) - Library Department
About The Position
The San José Public Library (SJPL) is looking to fill openings across all our branch locations and units. Library Pages selected will be scheduled to work 16 hours per week year-round. The days and hours assigned vary depending on location and the scheduling needs of that branch/unit. Typical schedules will include evening, Saturday, and/or Sunday shifts. Library Pages are responsible for providing direct customer service and handling library materials, which can include the following: Filing materials on the shelves quickly and accurately, providing assistance at the customer service desk, assisting in maintaining an orderly and welcoming environment, answering questions from customers in person and over the phone, explaining library policies and procedures, addressing challenging customer behaviors, conducting basic searches on library catalogues, checking materials in/out, helping customers register for a borrower's card, collecting fines and other monetary payments, interacting with and working well with other team members, etc. These positions require pushing or pulling carts loaded with materials; packing, unpacking and transporting shipment boxes; reaching, bending, and stooping to put materials on low and high shelves; actively moving for several hours at a time, retrieving items from deep bins, and standing for periods of time. Bilingual skills are preferred but are not required for this position. This recruitment may be used to fill multiple positions within the library department. If you are interested in employment in this classification, you should apply to ensure you are considered for all available opportunities that may utilize applicants from this recruitment.
Requirements
- Completion of two (2) years of high school.
Nice To Haves
- Bilingual skills are preferred
Responsibilities
- Filing materials on the shelves quickly and accurately
- Providing assistance at the customer service desk
- Assisting in maintaining an orderly and welcoming environment
- Answering questions from customers in person and over the phone
- Explaining library policies and procedures
- Addressing challenging customer behaviors
- Conducting basic searches on library catalogues
- Checking materials in/out
- Helping customers register for a borrower's card
- Collecting fines and other monetary payments
- Interacting with and working well with other team members
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
