Library Page - Stapleton Library

The New York Public Library • New York, NY

2d • Onsite

About The Position

The New York Public Library is seeking candidates for a Library Page position at the Stapleton Library. This role is ideal for individuals who love books and helping people, offering an opportunity to gain knowledge about working within a library system and decide if a library career is the right path. The position requires a strong work ethic, reliability, and excellent communication skills. Pages are expected to be ambassadors for the library, maintaining a friendly demeanor and providing exceptional customer service. The role involves shelving materials, assisting patrons with locating resources and basic technology, and supporting library events and programs. This is a part-time position scheduled for 14 hours per week, including evenings and Saturdays, with variable schedules based on library needs.

Requirements

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Nice To Haves

• Ability to troubleshoot basic computer and printer issues preferred
• Experience with eReaders and library technologies preferred
• Ability to speak foreign languages preferred

Responsibilities

• Projects a positive and courteous attitude to the public by providing exceptional customer service
• Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
• Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
• Assists patrons with basic computer, internet and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Assists staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed