Library Page (3602) - San Francisco Public Library - (C00471)

City and County of San Francisco•San Francisco, CA

8d•$62,218 - $75,556•Hybrid

About The Position

Under immediate supervision, class 3602 Library Page performs simple clerical and light physical tasks in the main and branch libraries. This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles.

Requirements

High school diploma or equivalent (GED or High School Proficiency Examination)
Six (6) months (1000 hours) of clerical or customer service experience.
Ability to lift boxes/bins weighing up to 30 lbs.
Ability to move loaded carts weighing up to 250 lbs.
Ability to sustain physical effort involving considerable amounts of pushing and pulling library book carts and other library equipment, packing and unpacking library materials, standing, bending, squatting, kneeling, lifting, and twisting to perform duties associated with daily tasks.
Knowledge of library systems
Knowledge of principles and processes for providing customer/patron services
Ability to interact respectfully, effectively, and courteously with staff, library users, and the public, including the ability to promote a welcoming environment and establish and maintain cooperative working relationships with individuals, co-workers, and others
Ability to read and follow written instructions, including the ability to understand and comprehend written material
Ability to listen and effectively elicit information, including the ability to follow verbal instructions
Ability to plan, organize, and complete assigned work in a timely manner, within a dynamic setting with rapidly changing priorities
Ability to maintain filing and tracking systems
Ability to use a computerized data system to access, create, update, and maintain computer files using word processing, databases, spreadsheets, email, and library-related software programs
Ability to sort and file in alphabetical, numerical, and chronological order
Ability to speak and communicate clearly, concisely, and effectively
Ability to compose simple memos and complete incident reports.

Nice To Haves

Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement) may substitute for the required education or required experience.

Responsibilities

Picks up and returns materials to proper departments; sorts materials and returns to proper area; maintains proper order of materials and spaces.
Transports, retrieves, and delivers materials; delivers inter-departmental communications.
Performs physical processing of library materials, such as packing books for mailing or discarding, scanning barcodes, security taping, labeling, and covering.
Performs circulation duties, such as charges and discharges materials, receives and records fine payments.
Processes applications for patron accounts; answers routine inquiries from patrons.