Library Clerk

City of Yorba Linda•Yorba Linda, CA

2d•Onsite

About The Position

Under direct supervision, performs a diverse set of library-specific clerical duties to maintain organized collections and deliver quality service to patrons.

Requirements

Graduation from high school or GED, or an equivalent combination of experience and training.
Ability to operate machines and computers and perform basic office procedures.
Ability to alphabetize and perform other clerical tasks.
Meet the public with tact and courtesy and work harmoniously with other staff.
Handle telephone calls in a personable manner.
Ability to type accurately and at a reasonable rate of speed.
Ability to handle multiple tasks simultaneously.
Ability to provide excellent customer service.
Be a United States citizen or U.S. national (for passport services).
Be at least 18 years old (for passport services).
Be able to pass the Department of State Passport Acceptance Agent Training for New Agents. Completion of exam is required if hired (for passport services).

Nice To Haves

Experience delivering quality customer service is highly desirable.

Responsibilities

Operates the Integrated Library System computer terminals to locate, check in and check out library materials; performs patron registration and other basic functions; maintains confidentiality of borrower records.
Answers customers by providing routine information, answering general informational questions, and referring customers to appropriate resources and library services.
Handles money for fines, reserves, or other purposes.
Issues and renews library cards; processes, repairs, or discards books and other library materials.
Assists users with self-service technology.
Files; alphabetizes; searches for bibliographic information.
Shelves returned materials and performs other clerical duties as needed.
Other related duties as assigned.