Medical Center Library Associate

Saint Louis University • St. Louis, MO

6d • Onsite

About The Position

The Library Associate is responsible for resource sharing management in Interlibrary Loan and Document Delivery. This position serves as a resource sharing contact and collaborates with other library departments, students, faculty, and staff in the lending and borrowing of materials. This position is responsible for training and guiding others in interlibrary loan operations.

Requirements

• Knowledge of computer use skills, including ILLiad, Docline, OCLC Rapid, and other information databases
• Organizational and time management skills
• Strong verbal and written communication skills
• Ability to train, plan, schedule, and supervise work of others
• Ability to analyze problems to devise appropriate solutions
• Ability to evaluate the effectiveness of practices, policies, and procedures
• Ability to interact positively with staff and the public to enhance effectiveness and to promote quality service
• Ability to maintain effective working relationships with coworkers
• Ability to exercise discretion and judgment, including maintenance of confidentiality of patron privacy
• Ability to move full book carts and to lift materials up to 30 pounds
• Ability to work in a fast-paced environment
• Bachelor’s degree
• Two or more years of previous library experience or equivalent professional experience

Responsibilities

• Processes incoming interlibrary loan requests and determines workflow assignment; assists in all aspects of Interlibrary Loan (borrowing and lending) and Document Delivery; sends and receives requests; processes book requests; converts journal articles in print collections to an electronic format for lending; and contacts patrons
• Coordinates, schedules, and prioritizes daily workflow of other library staff and student assistants involved in resource sharing work; directs their activities and ensures the accuracy and timeliness of the work being produced; provides excellent customer service support for library’s patrons
• Prepares monthly/annual statistical reports, special studies, reports, and correspondence as needed
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level