Part-Time Library Associate I

City of Grimes • Grimes Public Library, IA

2d • Hybrid

About The Position

Library Associates help patrons use library services, technology, and facilities and perform a variety of circulation, administrative, technical, and other tasks under the direction of the department head and/or Library Director.

Requirements

• High school diploma or GED
• Must have at least one year of experience working with the public.
• Valid driver’s license with access to transportation with insurance at required state levels to conduct business throughout the relevant areas.
• Must have basic knowledge of public libraries, databases, online library systems, and mathematical and computer skills.
• Excellent Customer service skills, phone skills, strong interpersonal skills, and above-average computer skills required.
• The ability to pay close attention to detail, listen carefully, take instructions, and learn procedures quickly is required.
• Must work well with others.

Nice To Haves

• one year of college preferred
• Prior customer service experience preferred.

Responsibilities

• Serves as the main point of contact for patrons while performing associate duties such as circulating materials, managing patron accounts, and facilitating a welcoming environment.
• Performs a variety of tasks using a wide range of technology including but not limited to Library ILS, word processing and spreadsheets, and digital resources and/or databases.
• Answers basic reference, technology, and directional questions via phone, chat service, email, and in-person.
• Enforces library policy and stays informed of library services, procedures, and events.
• Assists in maintaining a clean and well-maintained library collection and building.
• Attends library staff meetings.
• Records statistics for reports for all departments of the library.
• Collects and records daily financial transactions.
• Assists with reader’s advisory activities.
• Registers patrons for programs and assists with meeting room tasks as well as assists with special programs.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED