Library Associate I - Branch 20

Harford County Public Library•Jarrettsville, MD

8d•$20 - $25•Onsite

About The Position

Performs a variety of reference services within a branch to assist customers in using the library and its services to their fullest advantage. This includes assisting customers with locating materials, information, using electronic resources, and emerging technologies. The role also involves planning and providing library programming and meeting minimum public service hours.

Requirements

Bachelor’s degree
Ability to attend Library Associate Training Program and to complete the program within 2 years after starting the program for Library Associate I
One or more years of related experience
Computer experience including internet, use of computer databases and downloading digital materials to a personal device
Ability to work day, evening, and weekends hours
Working knowledge of library practices and procedures, including accurate use of current reference and search tools and the standard automated library system
Working knowledge of the principles and practices of reference and reader’s advisory services
Ability to operate relevant computer systems, including hardware and software, and office machines
Working knowledge of electronic resources, including the Internet and bibliographic utilities
Ability to train staff, volunteers, and other people as appropriate
Ability to develop and present programs
Ability to be adaptable, flexible and patient with customers and staff
Strong communication skills, both verbal and written
Strong customer service skills
Basic math skills

Responsibilities

Performs a variety of reference services within a branch to encourage customers to check out materials.
Assists the public in the use of library resources, including computer catalogs, indexes, computerized search systems, and the Internet.
Performs in-depth reference searches and performing readers’ advisory services.
Plans, assembles, and arranges displays of materials to support popular topics.
Conducts library tours and orientations.
Provides information on library activities, facilities, rules, and services to customers.
Provides library services to special populations and coordinating special programs such as summer readings, story times, or holiday programs.
Prepares and compiles required reports and statistics.
Maintains assigned collection(s).
Manages and coordinates activities associated with assigned population.
May develop training tools and conduct staff training.
May plan, direct, or carry out special projects involving library promotion and outreach activities.
Serves on committees and participates in workshops, seminars, and training as requested.
Represents Library at various outreach activities, as needed.
Notifies Supervisor with suggested ways to improve the efficiency and effectiveness of personnel and procedures and system-wide goals and objectives.
Learns new skills and technologies to retain proficiency in areas of expertise.
Is dependable and punctual.
Maintains a positive, friendly, and cooperative attitude and provides consistent customer service.
Upholds all library policies and procedures as defined in Harford County Public Library’s Policies and Procedures Manual.
Performs other duties as assigned.