Library Associate 3 - Makerspace Technician

Library Systems & Services LLC•Huntsville, TX

10d•Onsite

About The Position

Library Systems and Services is seeking a creative, enthusiastic, technology-minded Makerspace Technician to help patrons bring their projects from dreams to reality. The ideal candidate will have hands-on experience and be comfortable with various maker technologies (3D printing, cutting machines, sewing machines, and digital media). The candidate should be artistic and crafty, comfortable learning new technology, delivering training, leading programs, and possess strong troubleshooting and customer service skills to ensure the space runs smoothly. If you have a passion for DIY culture, sharing knowledge, and inspiring creativity in Huntsville, TX, you will fit right in!

Requirements

H.S. Diploma required.
Two years of experience with makerspace technology, technology instruction, or other creative-based work.
Public library experience working with technology and the general public preferred.
Experience in planning and executing programs and events.
Strong writing, presentation, and public speaking skills.
Excellent instructional and customer service skills
Familiarity with tools and equipment associated with a makerspace required, but not limited to; 3D printing-programming and managing, electronics and robotics, sewing and Cricut machines, Apple technology, including iPads
Ability to exercise independent judgment, critical thinking, and decision-making skills
Ability to work various shifts including evenings/weekends.
Bilingual speaking is a plus

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide excellent customer service to library patrons of all ages.
Foster a welcoming, safe, inclusive, and organized environment in the Makerspace that encourages patrons to explore their creativity and develop new skills.
Provide guidance and support to patrons, assisting them with project ideas, troubleshooting, and technical skills using provided equipment and software.
Provide instruction to patrons and staff, both one-on-one and in group settings, during programs, open lab hours, and scheduled reservations.
Provide training and ensure compliance with safety and health procedures for safe usage of Makerspace equipment and tools.
Perform general troubleshooting and routine maintenance of equipment and software while liaising with IT professionals on more advanced troubleshooting and maintenance of equipment.
Represent the Library at community events, showcasing the Makerspace equipment and opportunities, and actively engage in outreach to promote makerspace resources.
Monitor supply levels and recommend more as necessary.
Stay up to date on trends in creative library spaces and recommend improvements to the space, website, training, etc.
Compile Makerspace user statistics monthly, as directed.
Perform other duties and assignments as required: including but not limited to assistance at circulation and patron assistance
Addresses or escalates patron conduct or safety issues to appropriate management
Follow all Huntsville Public Library policies and procedures.