PT Library Assistant

Saline County Library•Bryant, AR

2d•Onsite

About The Position

The Branch Library Assistant is responsible for all public service operations including circulation, reference, and technology help. The successful applicant needs to be friendly, outgoing, motivated, and committed to providing excellent service in a public library environment. Maintains professional relationships with co-workers and supervisor while utilizing excellent communication skills.

Requirements

High School Diploma
Computer literate and willing to learn new technologies
Knowledge of popular reading materials, movies, and music
Must like working with people and be able to cooperate with all staff
Must possess the temperament and good judgment to effectively work with the general public and patrons, some of whom may be irate or unreasonable
Accuracy in clerical skills such as typing and barcode scanning
Requires light lifting and carrying of up to 40 pounds.
Arkansas driver's license required.

Nice To Haves

customer service experience
event planning experience
Must like working with people of all ages.

Responsibilities

Provides outstanding customer service to patrons of all ages.
Provides technology and computer assistance to adult and youth patrons
Checks materials in and out using barcode scanner and RFID system
Registers patrons for new library cards and enters data into system accurately and efficiently
Assists patrons in locating materials and provides reader’s advisory assistance
Helps patrons with a wide variety of computer tasks.
Continuously learns new and changing technology
Familiarizes self with library policies and adheres to them
Answers Libby, Hoopla, and Kanopy questions, while assisting with set up.
Monitors patron behavior and enforces library code of conduct; alerts manager.
Shelves materials as needed.
Answers telephone and assists patrons with renewals, lost items, and materials or services questions.
Other duties as assigned.