Library Assistant – Part-Time (19 hrs/wk) at Enka-Candler Library

Buncombe County Government•Asheville, NC

2d•$18 - $22•Onsite

About The Position

This posting is for a Part-Time Library Assistant position (19 hours per week) at Enka-Candler Library, part of Buncombe County Public Libraries. Responsibilities of this role include working with the public at the circulation desk, shelving books, and other reference duties shared by all staff. The library assistant is part of a team of employees who report to directly to the Library Branch Manager. The employee's primary role will be to provide front-line service and assistance to users of Buncombe County Public Libraries. This includes staffing customer service desks, shelving books, and clerical work as needed. This position is in-person and is not eligible for hybrid or remote work. Bilingual candidates are encouraged to apply. Enka-Candler Library is a vibrant and welcoming community center that serves a quickly growing area in the west end of Buncombe County. Our library staff works to provide a friendly and comfortable environment while serving the public. If you are passionate about literacy, working with people, and having a positive impact on the community as a whole, this might be the career for you.

Requirements

High school diploma or GED, and one (1) year library experience or two (2) years in an office setting requiring forward facing customer service duties; or equivalent combination of education and experience.
Ability to deal tactfully and courteously with the general public.
Knowledge of books, magazines, and related materials available to the public.
Knowledge of library routine and procedures.
Knowledge of the operation of the library’s online catalog and various types of informational materials in the main or branch library.
Skill in data entry into a computer and operating general office equipment.
Ability to follow established procedures and to perform work requiring some detail.
Ability to maintain effective working relationships with the general public.

Nice To Haves

Bilingual candidates are encouraged to apply.

Responsibilities

Perform a variety of clerical tasks to include but not limited to: Answering phones, responding to routine information requests, assisting patrons in completion of forms, assisting with maintenance of records and other related documents, typing various forms and memos, and filing
Perform cash register transactions for library fines and fees and reconcile cash register receipts with end-of-day proceeds.
Performs physical tasks associated with shelving and retrieving library materials, reading the shelves and organizing materials into their proper sequence.
Assist in providing patrons with instruction in the use of various library tools and reference resources, identifying appropriate sources and locating reference needs
Take requests for reserve and inter-library loan books.
Check materials in and out, maintain files of materials in circulation, and notify patrons when materials are available for pickup.
Assist with preparation of written and visual promotional materials for flyers, press releases, and social media posts.
May assist with library programming.
Create visual library displays that promote literacy and programs.
Repair torn pages and reinforce spines in damaged books; apply plastic jackets to books; replace damaged cases for audio and video materials; repair and maintain both circulating and reference materials and recommend items for replacement.
Performs other related duties as assigned.