Library Assistant - South Buncombe Branch
About The Position
This is a part-time Library Assistant position (19 hours per week) at the Skyland/South Buncombe Library, which is one of the busiest branches in the Buncombe County Public Libraries system, serving a rapidly growing community. The primary role is to provide front-line service and assistance to patrons, including staffing the customer service desk, shelving, and performing clerical work. The position is not eligible for hybrid or remote work and requires the schedule of Tuesday, Wednesday, and Thursday at the Skyland Library location, with some flexibility possible but not guaranteed. The purpose of this position is to perform a variety of functions for the Buncombe County Library System, including staffing customer service desks, office support, clerical work, and activities involved in providing public and technical services across multiple library locations.
Requirements
- High school diploma or GED, and one (1) year library experience or two (2) years in an office setting requiring forward facing customer service duties; or equivalent combination of education and experience.
- Ability to deal tactfully and courteously with the general public.
- Knowledge of books, magazines, and related materials available to the public.
- Knowledge of library routine and procedures.
- Knowledge of the operation of the library’s online catalog and various types of informational materials in the main or branch library.
- Skill in data entry into a computer and operating general office equipment.
- Ability to follow established procedures and to perform work requiring some detail.
- Ability to maintain effective working relationships with the general public.
Responsibilities
- Perform a variety of clerical tasks to include but not limited to: Answering phones, responding to routine information requests, assisting patrons in completion of forms, assisting with maintenance of records and other related documents, typing various forms and memos, and filing.
- Perform cash register transactions for library fines and fees and reconcile cash register receipts with end-of-day proceeds.
- Perform physical tasks associated with shelving and retrieving library materials, reading the shelves and organizing materials into their proper sequence.
- Assist in providing patrons with instruction in the use of various library tools and reference resources, identifying appropriate sources and locating reference needs.
- Take requests for reserve and inter-library loan books.
- Check materials in and out, maintain files of materials in circulation, and notify patrons when materials are available for pickup.
- Assist with preparation of written and visual promotional materials for flyers, press releases, and social media posts.
- May assist with library programming.
- Create visual library displays that promote literacy and programs.
- Repair torn pages and reinforce spines in damaged books; apply plastic jackets to books; replace damaged cases for audio and video materials; repair and maintain both circulating and reference materials and recommend items for replacement.
- Performs other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
