Part Time Library Assistant

City of Frisco•Frisco, TX

2d•Onsite

About The Position

Under the general supervision of the assigned Manager, or designee, the Library Assistant plays a key role in supporting library services by assisting customers and helping with the organization and maintenance of library materials. Library Assistants may be assigned to one of three divisions: Adult Services, Material Services, or Youth Services, where they will contribute to a variety of tasks that enhance the library experience for patrons of all ages.

Requirements

Knowledge of library services, programs, research, and resources specific to area of assignment.
Knowledge of the educational, developmental, and interest levels of different populations served.
Knowledge of customer service methods and techniques.
Knowledge of computers and related equipment, hardware, and software to perform data entry, review, retrieval, and research.
Knowledge of City policies and procedures.
Skill in effective oral and written communications.
Skill in utilizing Internet web sites, professional publications, reference materials and technical assistance telephone numbers to find answers to technical and informational inquiries.
Skill in resolving customer complaints and concerns.
Bachelor’s Degree, and one (1) year of library experience; or equivalent combination of education and experience that support the ability to perform the essential functions and/or skills of the job.
Must pass a pre-employment drug screen, criminal background, and MVR check.
Must possess valid State of Texas Driver’s License.

Nice To Haves

Preference may be given to applicants that are proficient in written and verbal Spanish.

Responsibilities

Provides high level of customer service to the public, subordinates, associates, and supervisors.
Prepares Library displays.
Assists customers with finding library materials.
Assists customers with the use of library resources.
Creates, develops, promotes, and implements programs and activities for specific division.
Enters information, maintains, updates, research, and corrects errors in databases.
Assist with recruitment, training, and scheduling of volunteers.
Responds to requests for reference information from library customers.
Recommends books and audio/visual materials to customers related to area of assignment.
Receive and process new materials or the collection.
Perform collection maintenance tasks.
Transition new books to standard locations.
Update wayfinding resources.
Assists and backs up other areas as assigned.
May travel to attend meetings, conferences, and training.
Performs other related duties as assigned.
May be required to work extended hours on evenings and weekends.
Regular and consistent attendance for the assigned work hours is essential.