Library Assistant (part-time): Starts in January 2027

City of South Milwaukee • South Milwaukee, WI

12h • Onsite

About The Position

This position provides support staff services for the library by assisting patrons at the main desk and youth service desk. A variety of clerical functions are also assigned. The position requires strong customer service skills and the ability to multi-task, prioritize, and manage time effectively. The Library Assistant works under the supervision of the Library Director.

Requirements

• High school diploma or equivalent.
• One year of customer service experience.
• Demonstrated proficiency with computers.
• Ability to effectively communicate, orally and in writing.
• Ability to follow verbal and written instructions.
• Ability to maintain effective working relationships with co-workers and the public.
• Ability to work independently.
• Ability to perform tasks with strong attention to detail.
• Ability to provide truthful and accurate written and verbal communications.
• Ability to maintain confidentiality of library patron information.
• Ability to deal with the public with tact and discretion.
• Ability to perform mathematical calculations with speed and accuracy.
• Computer skills including proficiency with Microsoft Office software, email, and Internet.
• Cash handling experience.
• Understanding of basic library principles, procedures, technology, goals and philosophy of service.
• Applicants must be legally authorized to work in the United States.

Responsibilities

• Checks in and out library materials, verifying content and ensuring that materials are in acceptable condition.
• Prepares, updates, and maintains patron cards and account information.
• Answers directional and informational questions in person or over the telephone at the main desk and youth service desk.
• Refers reference inquiries to the appropriate staff person.
• Receives and processes the daily delivery and paged items.
• Collects and records payment of fines and other cash services.
• Assists patrons in the use of library equipment.
• Participates in the maintenance and accuracy of the integrated library system.
• Processes new library materials.
• Reconciles invoices against received orders for accuracy and condition.
• Repairs damaged library materials.
• Receives, processes and maintains the library serial collection.
• Responsible for assigned circulation reports and actions needed for reconciliation of those reports.
• Participates in staff meetings when required.
• Performs other duties, as assigned.
• Maintains prompt, predictable, and regular physical attendance.

Benefits

• The City of South Milwaukee is an equal opportunity employer.
• In compliance with the Americans with Disabilities Act, the city provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED