Library Assistant (Greater Clark County)

Las Vegas-Clark County Library District•Las Vegas, NV

3d•Onsite

About The Position

Under general supervision, the Library Assistant interacts with a wide variety of internal and external customers including youth, teens, adults and seniors to support general library operations. This role provides reference, reader’s advisory, and periodicals services for the assigned department by searching files, automated library systems, and library shelves to locate requested items or materials. The Library Assistant performs a variety of transactional duties in accordance with established policies, procedures, and practices. They may perform charge duties as required and typically report to a management-level Library Operations position. The role may also act as Person-in-Charge as assigned.

Requirements

High School Diploma, General Equivalency Diploma (GED), or equivalent.
Six (6) months customer service and cash handling experience.
Possess, or have the ability to obtain, a valid Nevada Driver’s License at the time of hire.
MS Office suite and general computing software and equipment
Cash register and cash handling
General building maintenance
Knowledge of current literature, trends, and developments, especially those pertaining to reference, reader’s advisory, and periodical services for the assigned department.
Knowledge of basic public library principles, practices, and techniques.
Knowledge of automated library systems, online tools and resources, and the internet.
Ability to perform intermediate search queries.
Ability to engage partners and generate programming.

Nice To Haves

Bachelor’s Degree in Liberal Arts or related field.
Six (6) months customer service and cash handling experience, and three (3) months formal experience working with adults, children and/or teens, based on the assigned department, in a library or academic setting.
N/A

Responsibilities

Provides public service including checking library materials in and out, maintaining customer accounts in the collection of fines and fees, and registering and issuing library cards.
Conducts reference interviews.
Directs customers to the general location of library materials and library equipment.
Promotes library programs and collections to customers.
Answers inquiries of a nonprofessional nature and refers customers requiring professional assistance to branch leadership.
Participates in planning and conducting library programs.
Assists customers with electronic resources and devices.
Ensures that the calendar of programs, activities, and events for the department is maintained.
Assists customers in scheduling and use of equipment, meeting rooms, and spaces when appropriate to the department.
Processes and handles confidential information with discretion.
Performs basic maintenance or repair on library equipment.
Assists with collection development activities such as reading reviews, ordering library materials, and weeding collections.
Maintains compliance with Library District, branch, and assigned department policies and procedures and explains policies and procedures to customers and staff.
Performs other duties as assigned.