Library Assistant (part-time)

Chesterfield County • Chesterfield, VA

1d • Onsite

About The Position

Chesterfield Public Library is currently hiring for a part-time Library Assistant who shares our passion and who is willing to learn and apply the Chesterfield Public Library Way in customer interactions. This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Requirements

• High school diploma; one year of customer service experience (preferably in a public library); or an equivalent combination of training and experience.
• Knowledge of principles and practices of customer service.
• Knowledge of standard office practices and procedures.
• Knowledge of basic library services and functions.
• Ability to file alphabetically and numerically.
• Ability to count money, operate and balance a cash register accurately.
• Ability to operate a personal computer and related software and current library technologies.
• Ability to problem solve.
• Ability to communicate effectively orally and in writing with a variety of people from different cultures and backgrounds and of varying ages.
• Ability to develop and maintain effective working relationships with internal and external customers.
• Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Responsibilities

• Reserve, circulate, renew and discharge books and other material.
• Answer routine telephone or in-person inquiries.
• Assist patrons with basic account services such as email account set up, resetting PIN numbers, printing documents, basic information request using the Internet and designated library resources, basic computer software use, technology hardware assistance with tablets, smart phones, kindles, etc.
• Collect fines and fees for library materials and services and process according to library procedures.
• Prepare various materials such as books, DVD’s and other material for circulation.
• Sorts and shelves various types of library materials and equipment; maintains shelves in proper order.
• Perform other work as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED