PT Library Assistant

Midland College•Midland, TX

23h•Onsite

About The Position

The part-time library assistant works with the reference librarians in the circulation area of the Midland College Library (MC Library), otherwise known as Library Services, to assist students, faculty, staff, and the public with discovery. This position will require evenings and weekends. Provide first-level customer service to patrons. The MC Library contains digital and physical research materials, study spaces, computing, and printing equipment. Library assistants will help patrons access and use these resources and refer them to next-level assistance as needed. This position will require a rotation of working evenings and weekends.

Requirements

High school diploma or equivalent
Customer service experience
Good communication skills in verbal, digital, and written form
Knowledge of general office equipment, including computers and printers
Knowledge of software programs, including the Microsoft Office Suite and web browsers
General internet experience

Nice To Haves

Prior library job experience
Knowledge of the research process
Proficiency with common library tools
Proficiency with the Canvas LMS

Responsibilities

Provide first-level research and circulation assistance
Demonstrate how to access and utilize library resources
Provide general computer assistance
Collect usage and interaction data for trend tracking and library reporting
Refer patrons to other staff and departments when appropriate
Maintain and troubleshoot computers, printers, and other office equipment, including refilling supplies, resolving minor problems, and reporting issues
Maintain an orderly environment, including reshelving books, rearranging furniture, and spot cleaning
Monitor supply levels and request new stock in sufficient time for resupply
Other duties as assigned