Library Assistant

City of Surprise • Surprise, AZ

2d

About The Position

Incumbents are responsible for entry-level clerical library work. They are often the first face patrons see when they enter the library. They are responsible for making sure the patrons receive phenomenal customer service. They familiarize the patrons with all the various library services, issue and renew library cards, place items on hold, process new library items, deliver curbside items and answer general phone calls.

Requirements

• High School Diploma or GED
• One (1) year of customer service or clerical experience
• Criminal Background Screening
• Education & Experience Verification
• E-Verify
• Fingerprinting

Responsibilities

• Issue and renew library cards
• Place items on hold
• Process new library items
• Deliver curbside items
• Answer general phone calls
• Familiarize patrons with library services
• Provide customer service

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED