2026-28 Library Assistant III (Internal)

City of Oregon City•Oregon City, OR

2d•Onsite

About The Position

The Oregon City Public Library is accepting applications from current Employees only to fill a full-time Library Assistant III position. The Library Assistant III provides patron technology assistance and support in maintaining the library’s computers and other equipment used by patrons, troubleshoots technology and equipment problems as necessary, and contacts assistance from outside resources when a solution is not found. Additionally, this position provides a variety of paraprofessional library services and oversight including, but not limited to, support in the areas of technical services, circulation, reference services, children’s services and/or technology. Candidates with public library technology support experience are preferred.

Requirements

In-depth procedural knowledge of library methods, practices and terminology including use of automated library catalog, integrated library system, and intermediate reference sources.
Solid understanding of the Dewey Decimal System of classification and the current American Library Association rules and trends for cataloging.
Working knowledge of the processes for acquiring, cataloguing, classifying, and circulating library materials.
Knowledge of and skill at conducting bibliographic searches.
Basic knowledge of multi-media equipment used in the library.
Complete understanding of Library operations, goals and objectives.
Working knowledge of financial record keeping sufficient to summarize daily activity and reconcile customer accounts.
Sufficient communication skills to convey specialized concepts to patrons and to resolve urgent patron needs.
Sufficient arithmetic skills to arrange materials in numerical sequences and to calculate sums.
Sufficient writing skills to document instructions on use of library services.
Sufficient background and experience in specialized paraprofessional area(s), such as library technology.
Ability to perform all of the duties of the position with only general supervision and support.
Ability to follow detailed procedures such as standard library cataloging and filing rules.
Ability to apply and explain library services, layout, rules, and policies.
Ability to work as contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the City and its services.
Ability to perform routine clerical and record keeping duties.
Ability to operate a variety of office equipment such as: personal computers, common office productivity software, special library databases, microfilm readers/printers, and other peripherals found in libraries.

Nice To Haves

Public library technology support experience
Associates Degree or equivalent
Three years of experience in a community/regional library setting
Additional experience or higher education enabling performance in all aspects of the job

Responsibilities

Provide exceptional, patron-focused customer service at public service desks, with approximately 75% of time dedicated to direct patron assistance.
Provide one-on-one technology assistance, including support with computers, printers, microfilm, and other library technology.
Troubleshoot public meeting room technology and audiovisual equipment within established access and security parameters.
Assist patrons with Community Room reservations, technology setup, and check-in.
Serve as a subject matter expert for assigned library services, statistics, projects, periodicals, and tax forms.
Support collection services, including New Books displays and related material selection processes.
Provide technology and administrative support for Library Board meetings, including meeting technology and minutes.
Provide service coverage across library desks and departments as needed.
Maintain and manage the Community Bulletin Board in accordance with library guidelines.
Promote a welcoming, inclusive, and accessible library environment by identifying patron needs and connecting individuals with appropriate resources and services.