Library Assistant II
About The Position
Vancouver Public Library is a place where learning, joy, community, and recreation come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome. We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others around important ideas. We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities. We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL. This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today.
Requirements
- Completion of the twelfth school grade, including or supplemented by basic computer and word-processing courses.
- Experience in a customer service environment.
- Knowledge of library methods, procedures and tools applicable to the work.
- Working knowledge of the objectives, organization, procedures, services and resources of the Library.
- Excellent oral and written communication skills.
- Ability to plan, organize and carry out assigned duties and responsibilities.
- Excellent customer service skills.
Nice To Haves
- Related experience in the provision of library services preferred.
Responsibilities
- Provides service to the public, meeting established Library strategic objectives and service standards.
- Demonstrates and models conduct that adheres to the library’s policies and procedures in accordance with the Library’s vision, mission and values.
- Works in Circulation at Central or at a branch and works collaboratively within their team and system-wide to ensure service priorities are met.
Benefits
- Police Information Check clearance is a condition of employment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
