Main Branch - Library Assistant I - Main Branch - Part Time

City of Abilene • Abilene, TX

22h • $17 - $21 • Onsite

About The Position

Under the supervision of the Customer Service Manager or Branch Manager, this role assists customers with registering for library cards and using the self-check system. It involves answering questions about library accounts, solving problems for library customers, and providing prompt and friendly customer service. The position works with the circulation team to handle the flow of items and performs other job-related duties as assigned.

Requirements

• One (1) year of public contact and/or customer service experience.
• Familiarity with basic library procedures.
• Demonstrated knowledge of computers.
• A high school diploma or GED is required.
• Ability to push or transport a loaded cart weighing up to 150 pounds.
• Ability to travel to different work sites.
• Must be able to work evenings and weekends and maintain regular reliable attendance.

Nice To Haves

• Previous clerical or library clerical experience in a public library preferred.
• An associate’s degree is preferred.
• A valid Texas driver’s license, the ability to obtain one within ninety (90) days, or a military waiver is preferred.

Responsibilities

• Provides customer service at the circulation desk, including checking library materials in and out, registering patrons, collecting overdue fines, and assisting with directional and ready reference inquiries.
• Enters and updates patron and material information within the library database, ensuring accuracy and confidentiality.
• Shelves and shelf-reads materials to maintain proper organization and accessibility; creates displays to support an orderly and visually appealing collection.
• Conducts regular inventory of the paperback collection and maintains organization of the newspaper rack to ensure both areas remain neat and current.
• Provides Readers’ Advisory services to patrons and staff by recommending materials based on interests and needs.
• Assists patrons in navigating and utilizing the library’s online catalog and digital resources.
• Provides hands-on assistance with public computers, printing, and photocopying equipment.
• Maintains and cleans audiovisual collections to ensure materials remain in good condition.
• Processes holds, claims returned items, and missing materials on a routine basis, resolving discrepancies as needed.
• Assists with interlibrary loan processing and related tasks.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED