Library Aide, Part-Time (Continuous)

City of Oakland • Oakland, CA

3d • Hybrid

About The Position

The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Oakland Public Library (OPL) empowers all people to explore, connect and grow. Through our eighteen (18) branches over three-hundred dedicated employees serve multiple communities located within the City of Oakland, Piedmont, and Emeryville. OPL is an indispensable partner in transforming lives through robust equity and diversity initiatives, responsive services, and unique programming adapted to serve the needs of a multifaceted community. We champion a future filled with joy for all people, and our staff actively engages and works in conjunction with various community partners to envision, develop and promote our evolving services.

Requirements

• Equivalent to the completion of the twelfth grade.
• None required.

Nice To Haves

• Experience working with youth ages 0-18.
• Experience in providing excellent customer service to the public.
• Proficiency in Spanish, Cantonese, or Mandarin.
• Ability to drive City vehicles (for Delivery & Sorting Department).
• Familiarity with tools and the Oakland Tool Lending Library system.

Responsibilities

• Supporting Oakland Public Library Staff with ongoing programs, including arranging and setting up of library materials and promotional displays.
• Checking in and checking out library materials at the front desk; updating patron records; opening new library accounts; explaining library policies and procedures; assisting patrons with public use computers, printers, and scanners, and answering routine questions over the phone, via email, and in person.
• Shelving books and other library materials in the correct order.
• Assisting with processing library materials so they are ready to be checked out by the public.
• Helping sort and organize incoming library materials.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED