Library Aide

Fairfax County•Reston (Ee14), VA

2d•Onsite

About The Position

Provides circulation assistance to library customers. Performs essential public service support tasks. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. Fairfax County Public Library supports the goals of One Fairfax, fostering equity and opportunity in the delivery of programs and services. This job announcement will be used to fill multiple current vacancies and may be used to fill future vacancies. Current vacancies are located at the following branches: Pohick Regional Library, Reston Regional Library.

Requirements

Knowledge of library policies and procedures
Knowledge of English grammar, spelling, and punctuation
Ability to sort alphabetically and numerically
Knowledge of word processing and computer applications
Ability to operate the Library's automated circulation system
Ability to learn and independently use office equipment, including software suites and specialized databases
Ability to perform basic arithmetic
Ability to establish and maintain good working relationships with others
Ability to exercise tact, good judgment, and initiative
Ability to understand and follow oral and written communications
Ability to promote library services
Ability to communicate orally and in writing in English with customers and staff
Ability to adapt to workplace change
High school graduation or possession of a GED diploma
Three months of full-time experience or the equivalent amount of part-time experience working or volunteering in a library; or six months of full-time experience or the equivalent amount of part-time experience providing customer service
Must complete a criminal background check and child protective services check

Nice To Haves

Six months of experience working with and assisting the public in a library setting
Experience working with automated library systems/software
Experience explaining library policies and procedures
Bilingual in English and another language

Responsibilities

Sorts, Shelves and shifts materials
Alphabetizes books on carts
Checks shelves to ensure books are in proper order
Responds to the needs of library customers at the circulation desk
Charges and discharges library materials
Processes delivery and book drop returns
Issues library cards and maintains customer accounts
Informs customers of library services, policies, procedures, and resources
Resolves customer issues within established guidelines
Assists customers in the use of technology, e. g. copiers, printers, electronic materials
Refers customers to the information desk as appropriate
Retrieves and processes daily circulation reports
Assists with maintenance of the library collection
Assists with library support duties
May recommend reading materials to customers
May assist with outreach and other library programs