490 - Library Aide - PT

City of Brownsville•Brownsville, TX

9d•Onsite

About The Position

Library Aides are the frontline for library service and require delivery of excellent customer service and strong interpersonal skills. This position performs a variety of library related tasks such as assisting patrons at the public service desk, demonstrates information literacy, processes library materials, assists with computer related tasks and new technologies, interlibrary loan requests and processes, assists librarians with programs and other library duties as assigned. Evenings and weekends are required. May assist at other library locations.

Requirements

High school graduate or GED
Valid Texas Driver’s License
Ability to use specialized equipment
Knowledge of electronic devices and apps used by library resources
Ability to handle money (fines, fees, etc.), give receipts, and do own balancing
Ability to authorize payment of accounts payable based on matching invoices
Ability to handle petty cash
Ability to make purchases over $200
Frequent contact with the public or other organizations
Courtesy and tact required when dealing with moderately difficult or sensitive issues
Pass a Drug & Alcohol examination
Pass a Background Check

Nice To Haves

2 years of customer service experience
Library experience
Cash handling experience
Office experience or some equivalent combination

Responsibilities

Assist patrons at the public service desk
Demonstrate information literacy
Process library materials
Assist with computer related tasks and new technologies
Handle interlibrary loan requests and processes
Assist librarians with programs
Perform other library duties as assigned
Use Integrated Library System (ILS) to create, evaluate and clear patron records correctly when collecting payments
Maintain confidentiality when inputting and reviewing patron records in ILS
Assist patrons with copiers, digital microfilm reader/scanners and other equipment common to library environment
Promote and assist with library programs and resources to patrons
Sorts and distributes mail, prepares newspapers and serials for public area
Perform all tasks related to opening and closing procedures
Assist with daily deposit
Shelve library materials
Maintain a clean and safe library environment
Answer incoming phone calls and assist with patron queries