Library Aide

City of Plymouth, Wisconsin•Plymouth WI, WI

8d•Onsite

About The Position

This paraprofessional/clerical position is responsible for the activities associated with the library’s service desks and assisting library users of all ages with the library’s resources and equipment. The position averages between 20-22 hours per week and includes day, evening, and Saturday hours.

Requirements

Ability to effectively present information and respond to questions from patrons using excellent communication skills.
Ability to follow detailed directions.
Ability to maintain a regular work schedule that includes flexibility to working days, evenings, and weekends as required.
Excellent interpersonal skills and ability to maintain and foster cooperative and courteous working relationship with the public, peers, and supervisors.
Ability to work in a defined space and stand for periods of time.
Bending/twisting, reaching, and feeling.
Climbing: ascending and descending short footstool.
Lifting and carrying up to 50 pounds.
Pushing and pulling: objects weighing 100 pounds on wheeled carts.
Standing, walking, stooping, kneeling, and crouching.
Talking, hearing, and near vision.
High school diploma or GED.
Computer skills/keyboarding skills, mouse skills are required.

Nice To Haves

Customer service experience preferred.

Responsibilities

Greets library patrons and assists with circulation desk procedures including: library card registration, check-in and check-out of materials, and acceptance of payment for fines and fees.
Follows circulation desk procedures and library policies and explains policy to library patrons.
Arranges returned materials on book trucks and may do some shelving.
Empty book drops, bins, and inter-library delivery.
Assists library patrons with online catalog, databases, computers, photocopier, and other library equipment and resources.
Refers longer, reference questions or more complicated patron interactions to the Reference Librarian, Youth Services Librarian, Manager on Duty, or Library Director.
Shelf-reads assigned shelves according to call number and Dewey Decimal Classification to maintain order in the library.
Routes mail, telephone calls, or user requests as necessary.
Assists with library programs and displays as necessary.
Processes, repairs, or discards library materials as necessary.
Processes donation and book sale items as necessary.
Attend staff meetings and continuing education programs as requested.
Performs other related work as assigned by the Library Director.