Library Aide- Kiosk/Shelving

DANIEL BOONE REGIONAL LIBRARY•Columbia, MO

1d•Onsite

About The Position

The Library Kiosk/Shelving Aide performs routine repetitive clerical and/or non-complex library duties involving, but not limited to, providing excellent customer service by assisting patrons with food and beverage orders, shelving library materials by type, broad subject field, alphabetically or numerically by information on spine or label, and handling cash and credit/debit transactions. Work is performed in accordance with well-defined procedures. Although some duties are performed under direct supervision, Library Kiosk/Shelving Aide may perform duties with some independence once procedures are learned.

Requirements

Minimum age of 16 years and completion of the tenth grade of high school or equivalent education.
Columbia/Boone County Health food handlers card required after hire.
Demonstrates proven computer literacy with adequate keyboarding skills.
Understands basic email functions including opening and sending messages.
Taking ownership for work, including following up on commitments and possessing a strong ability to stay focused on individual, department and library results.

Nice To Haves

Up to one month related experience or training; or an equivalent combination of education and experience.

Responsibilities

Assist patrons with food and beverage orders.
Prepare orders and calculate amount due for items purchased.
Operate cash register making change and taking money for items purchased such as food, beverages, copies, and charges for supply items and library services as needed.
Adhere to food handling guidelines as required by the county health department.
Regularly wipe down and examine patron seating areas in the lobby to keep area tidy and clean.
May answer routine or directional inquiries or refer patrons to appropriate staff for assistance.
Prepare kiosk for business; stock inventory of items sold, prepare cash drawer and register for operation.
Prepare kiosk for closing; clean kiosk area and close out cash drawer.
Shelve library materials by type, broad subject field, alphabetically or numerically by information on spine or label.
Shift materials from one location to another in accordance with specific instructions.
Regularly examine shelves to determine if materials are properly placed (e.g., shelf read).
Straighten; make shelves and area around the shelves look neat.
May pull available materials from the shelves and process them to fill holds.
May pull expired and cancelled holds from the available hold shelf and process them for shelving or new holds.
May troubleshoot the Holds process, consulting with supervisor as necessary for successful resolution of complex problems.
Load book carts and put in alphabetical or Dewey Decimal order to be shelved in appropriate collections.
Regularly empty all outside book drops, and indoor book drops as requested.
Transport loaded book carts to designated areas in the stacks as assigned.
Maintain the log showing the number of carts to be shelved within each collection area by accurately recording new carts and completed carts.