Library Aide I
About The Position
Under direct supervision, this role interacts with a wide variety of internal and external customers to support general library operations. The Library Aide I assists with lending and collecting library materials, sorts and reshelves library materials, registers new customers, issues library cards, and assists with customer accounts. This position also answers routine customer questions, teaches customers how to use library resources, participates in library programs, and performs a variety of transactional duties in accordance with established policies, procedures, and practices. This position typically reports to a management-level Library Operations position.
Requirements
- Completion of tenth (10th) grade in secondary education.
- Knowledge of basic office procedures, and basic spelling, grammar, punctuation, and arithmetic.
- Ability to learn basic public library principles, practices, and techniques.
- Ability to learn the Library of Congress Classification System.
- Ability to learn Integrated Library Systems (ILS).
- Ability to process and handle confidential information with discretion.
- Ability to communicate effectively in both oral and written form.
- Ability to maintain effective interpersonal relationships.
Nice To Haves
- 6 months of customer service experience.
- MS Word, Excel, & Outlook
- Video conferencing
- Integrated Library Systems (ILS; supervised): creating library cards and assisting with accounts, placing holds
- Collection maintenance
- Public service ethics
Responsibilities
- Sorts and reshelves returned books, periodicals, and other materials.
- Assists customers with check-out and check-in.
- Performs Integrated Library System (ILS) functions and library resources including printers, copiers, return machines, self-checks, scanners, etc.
- Answers frequently asked questions from internal and external customers relative to branch procedures, practices, and collections.
- Assists customers in directional transactions such as the selection and location of the library collections using Library of Congress Classifications.
- Provides instruction in the utilization of library resources including printers, copiers, return machines, self-checks, scanners, etc.
- Provides support for library programs.
- Performs routine clerical tasks such as answering phones and organizing files.
- Performs other duties as assigned.
Benefits
- Annual merit and COLA increases per District policy.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
