Librarian II - Business Center (SNFL)

The New York Public Library•New York, NY

11d•Onsite

About The Position

The Thomas Yoseloff Business Center at the Stavros Niarchos Foundation Library (SNFL) is The New York Public Library’s premier business library, offering an array of free resources for those interested in personal finance and investing, small business, financial research, and career advancement. It also provides premium electronic resources and related services and programs for businesses of all sizes, from start-ups to established businesses seeking expansion, individuals seeking financial information from experienced investors to those managing their finances, and individuals managing their careers. To this end, we offer: Expert librarians to guide research - in-person and online Access to specialized business, industry, and finance databases, e-journals, and other resources that are otherwise out of reach to the average person or small business owner A circulating collection of both print and e-books focused on bestsellers in business, money management, and career development Free, confidential, one-on-one counseling in business, personal finance, and career development from experienced and knowledgeable professionals Training classes and programs taught by staff and industry leaders that are not offered anywhere else The Yoseloff Business Center seeks a collaborative, engaged librarian to work with a diverse body of library users, including business users, investors, or students in support of business research and entrepreneurial projects; investors on finances and investing; or career expansion, and provide outstanding service in-person and online to this unique user group. The librarian will conduct research and deliver reference services as well as one-on-one instruction, and connect users with the full spectrum of resources available across the Library.

Requirements

ALA-accredited Master’s degree in Library and Information Studies
Public Librarian’s Professional Certificate issued by the State of New York
Experience in a public or academic library setting
Proficiency in a second language
Successfully demonstrated public service experience and the ability to work well with a diverse patronage
Experience conducting outreach to community-based organizations and government agencies
Experience working in the NYC small business community
Experience working with government information sources, including some knowledge of Patents and Trademarks, Census Bureau data, government data related to business activities, and law
Successfully demonstrated knowledge of business, economics, or finance resources in electronic and print formats
Expertise in using and teaching business digital resources
Excellent interpersonal skills, including the ability to deal effectively and tactfully with patrons and staff
Demonstrated oral and written communication skills, including public speaking and presentation skills
Successfully demonstrated ability to work as part of a team
Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices
Demonstrated knowledge of computer services, including online searching, social media, reference resources, and databases
Adaptability, flexibility, and willingness to engage in continuous learning

Nice To Haves

Undergraduate Degree in business, finance, and/or economics, preferred, but not required
Oral, written and reading knowledge of one or more languages other than English preferred, but not required

Responsibilities

Provides a full complement of reference desk and front-line service in all subject areas represented by the business library, in person and through online consultations
Provides assistance to small business owners and entrepreneurs in market research, in developing business plans, assessing the competitive market landscape, discovering patent information, and other research and business information
Promotes the use of business resources and collections through the creation of discovery tools and resource guides
Develops, teaches, and hosts classes for the public, visiting classes, staff, and other groups in-person and through remote platforms such as Google Meet and Zoom
Provides customer assistance in the business and finance research process
Participates in outreach through off-site community or library events
Assists with updates and content creation for web pages, Libguides, and training materials
Assists with the promotion of business events and NYPL using social media and other tools.
Assists with center operations, including LibCal, and opening/closing procedures
Performs related duties as required