Liability Claims Manager
About The Position
As a Liability Claims Manager, you will take ownership of assigned claims from initial assignment through closure. You will play a critical role in evaluating coverage, determining exposure, and developing resolution strategies for a variety of liability lines, including Automobile Liability, General Liability, Employers Liability, Public Entity, Cyber, Excess, Umbrella, and Construction Liability. You will proactively manage litigation, oversee third-party administrators (TPAs), and work closely with internal business partners to communicate claim exposures and business trends. Your expertise will help drive cost-effective resolutions while maintaining compliance with internal policies and industry best practices. This position is based in our St. Louis, MO home office and allows for remote work with periodic home office visits.
Requirements
- Bachelor’s Degree from an accredited college or university required.
- 5 or more years of experience handling complex liability claims, including Automobile Liability, General Liability, Employers Liability, Public Entity, Cyber, Excess, Umbrella, and/or Construction Liability claims.
- Strong knowledge of litigation processes, including mediation, settlement negotiations, and trials.
- Proven ability to analyze coverage issues and draft reservation of rights and coverage letters.
- Excellent written and verbal communication skills, with the ability to interact effectively with internal stakeholders and external partners.
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
- Qualified candidates residing outside the St. Louis metropolitan area are eligible to work remotely or in one of our regional offices. For candidates who reside in the St. Louis metropolitan area, if hired you will be required to work a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd, Saint Louis, MO. All employees are required to sign a Remote Work Agreement and/or follow our Work From Home policy, which will be provided to all candidates selected to interview.
Nice To Haves
- JD preferred.
- Experience managing claims across multiple jurisdictions with an insurance carrier or Third-Party Administrator (TPA) preferred.
- Strong organizational and analytical skills with the ability to manage a high-volume workload.
- Proficiency in Microsoft Excel, Word, and Outlook.
- AIC, SCLA, or CLCS designation preferred.
Responsibilities
- take ownership of assigned claims from initial assignment through closure
- evaluating coverage
- determining exposure
- developing resolution strategies for a variety of liability lines, including Automobile Liability, General Liability, Employers Liability, Public Entity, Cyber, Excess, Umbrella, and Construction Liability
- proactively manage litigation
- oversee third-party administrators (TPAs)
- work closely with internal business partners to communicate claim exposures and business trends
- drive cost-effective resolutions while maintaining compliance with internal policies and industry best practices
Benefits
- generous health, dental, and vision coverage
- health savings accounts
- a 401(k)-retirement savings match and an annual profit-sharing contribution
- family forming benefits for adoption, fertility, and surrogacy
- generous paid time off and paid holidays
- paid parental and caregiver leave
- a hybrid work environment
- company-paid life insurance and disability
- professional growth and development opportunities in addition to employee recognition and well-being programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
