Liability Claims Manager

Coterie

1d • $100,000 - $120,000 • Remote

About The Position

The Liability Claim Manager is responsible for efficiently managing and overseeing the entire process of handling liability claims within the organization. This includes investigating claims, determining liability, negotiating settlements, and ensuring compliance with legal requirements and company policies. The incumbent will work closely with internal departments, external legal counsel, insurance adjusters, and claimants to achieve timely and cost-effective resolution of claims while minimizing financial exposure and reputational risk.

Requirements

• Bachelor’s degree in Business Administration, Risk Management, Insurance, Legal Studies, or related field.
• Several years of experience in liability claims management or a related field, preferably in a corporate or insurance environment.
• Strong knowledge of liability law, insurance principles, and claims handling practices.
• Excellent analytical, negotiation, and problem-solving skills.
• Effective communication and interpersonal abilities, with the ability to interact professionally with diverse stakeholders.
• Attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in relevant software applications, including claims management systems and Microsoft Office Suite.
• Applicants must have authorization to work in the United States without the need for sponsorship now or in the future.

Nice To Haves

• Advanced degree or professional certification (e.g., CPCU, ARM, AIC) preferred.

Responsibilities

• Conduct thorough investigations into liability claims, gathering evidence, interviewing witnesses, and analyzing relevant documentation to determine the validity and extent of liability.
• Evaluate the merits of each claim, assess liability exposure, and collaborate with legal counsel and insurance providers to develop appropriate strategies for resolution.
• Engage in negotiations with claimants, their legal representatives, and insurance adjusters to achieve fair and reasonable settlements in accordance with company policies and legal standards.
• Maintain detailed records of claim activities, correspondence, and settlements. Prepare comprehensive reports for management, legal counsel, and insurance providers as required.
• Ensure compliance with all relevant laws, regulations, and industry standards governing liability claims management. Stay informed about legal developments and emerging trends in the field.
• Identify potential areas of risk and implement proactive measures to minimize exposure to liability claims. Recommend improvements to policies, procedures, and risk mitigation strategies based on claim trends and analysis.
• Foster positive relationships with internal stakeholders, external partners, and claimants to facilitate effective communication and resolution of claims. Provide guidance and support to colleagues involved in the claims process as needed.

Benefits

• Health insurance through Aetna (we pay 100% of premiums)
• Dental and vision insurance through Guardian (we pay 100% of premiums)
• Basic life insurance (we pay 100% of premiums)
• Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)
• 401K plan (up 4% match with immediate vest). Must be 21 years of age or older to participate
• Flexible PTO is expected to align with business needs and generally does not exceed approximately 5 weeks per calendar year.
• 12 company-paid holidays each year
• Continuing education annual stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level