Liability Claims Adjuster Trainee

DaviesOrlando, FL
$22 - $24Onsite

About The Position

Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We are looking for a Liability Claims Adjuster Trainee. The Liability Claims Adjuster Trainee is responsible for administrative and clerical functions to assist with client claims administration as on-site liaison for Davies’ claims operations. This role is onsite at the client’s main office in Orlando, Florida.

Requirements

  • Excellent customer service and ability to liaise professionally with client contacts on-site at client location, while effectively maintaining policy and procedure.
  • Professional appearance and demeanor; effective communicator verbally and in writing.
  • Able to work effectively in fast paced environment. Ability to multi-task and prioritize effectively.
  • Organized, motivated, detail-orientated, self-starter with good judgment.
  • Ability to function efficiently and effectively in multiple systems to accomplish goals of the position, ensuring adherence to policies.
  • Maintain accurate and detailed information and documentation within the claims management system and other data storage systems.
  • Proficient in Microsoft suite – Word, Excel, PowerPoint.
  • Excellent typing/PC skills (40+wpm).
  • Reliable, good attendance record.
  • Dedicated to company and corporate culture in support of company operations and goals.

Nice To Haves

  • Bilingual - Spanish/English preferred.

Responsibilities

  • Intake, collect, review, sort, and organize all accident/incident reports and open claims when applicable.
  • Reporting claims that fall under the client’s insurance policies.
  • Ensuring documents or other materials needed for claims adjudication are provided.
  • Generate reports or loss runs from TPA/Davies’ system as requested by client.
  • Handle telephone calls from third parties and perform intake or refer to assigned claims adjuster.
  • Log subrogation/restitution recoveries and deliver to client’s finance department.
  • Assist in other duties that support the client’s property and casualty program.
  • Attach claim documents to the claims system.
  • Adhere to protocols, policies and procedures regardless of work location.
  • Work effectively in two different databases/systems, MS Office, and Outlook.
  • Assist with other administrative duties, special projects, etc. as assigned by management.

Benefits

  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
  • Paid holidays
  • Life insurance and short‑term and long‑term disability coverage
  • paid sick leave
  • paid family and parental leave
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