LGBTQ Program Manager
About The Position
The Multicultural AIDS Coalition is seeking a driven, community-rooted Program Manager to lead their Connected Boston initiative. This role is for an individual who wants their work to have a significant impact, is prepared to build partnerships, mentor a team, and deliver programming that meets LGBTQ+ community members effectively across various platforms, including street outreach, the Drop-In Center, and social media. The ideal candidate is organized to manage budgets and reporting, possesses the warmth to gain community trust, and is enthusiastic about shaping a program from its inception to its daily operations.
Requirements
- 3–5+ years of experience in public health, community organizing, or a related field
- Strong communication, technology, and organizational skills, with the ability to juggle multiple projects
- Proven ability to manage staff, volunteers, and community and funder relationships
- Knowledge of the issues and challenges facing LGBTQ+ people, particularly around HIV/STIs and related health concerns
- Understanding of the realities facing transgender and immigrant communities
- Familiarity with LGBTQ+ organizations and community infrastructure
- Excellent listening and facilitation skills
- Interest or experience in community-based participatory research
Nice To Haves
- A public health background
- Knowledge of state and federal reporting requirements, processes, and procedures
- Phlebotomy experience or certification, or a willingness to train (certification is a plus)
Responsibilities
- Lead the Connected Boston program from vision to daily execution.
- Hire, orient, train, and develop staff, volunteers, and interns, and conduct annual performance reviews.
- Oversee street-based, venue-based, and social media outreach.
- Manage Drop-In Center operations and activities.
- Monitor service delivery to maintain high quality.
- Develop and execute departmental goals, timelines, and workplans.
- Track fiscal and program reporting for all funding sources.
- Build feedback systems for clients and staff.
- Cultivate partnerships with other agencies.
- Maintain close communication with state, local, and federal project officers and private funders.
- Shape messaging and community engagement strategy to connect with LGBTQ+ community members.
- Champion the Connected Boston mission to stakeholders, funders, and partners.
- Join management and staff meetings on operational priorities, fiscal management, funding, and proposal development.
Benefits
- Meaningful work alongside people who care deeply about health equity and the communities we serve.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
