Lettershop Supervisor

FGS-WI LLC•Milton, WI

7d•$20 - $24•Onsite

About The Position

Freedom, a national Direct Mail Company based in Milton, WI, is one of the largest, independently owned, privately held, direct mail marketing providers in the United States. The Lettershop is where we insert printed material into envelopes and get them ready to mail. The Lettershop Shift Supervisor oversees all aspects of the Lettershop including production, personnel, and equipment. This position requires the ability to work flexible hours and overtime when required.

Requirements

High school diploma or GED
1-3 years of supervisory experience
Basic computer skills, including Word, Excel, Outlook, and PDF writeable software
Must possess excellent communication and problem-solving skills and be able to adjust quickly, in a fast-paced environment
Must be focused on teamwork and be able to help resolve conflict and de-escalate tense situations

Nice To Haves

Bilingual English/Spanish strongly preferred but not required

Responsibilities

Assist in the training of new employees
Set schedules for employees and make machine assignments
Confirm that equipment is set up in accordance with job specifications
In conjunction with Quality Assurance, ensure that high-quality standards are maintained through all phases of production
Ensure that production standards are met, evaluate hourly machine counts and make adjustments to improve productivity
Complete and deliver employee performance evaluations on company schedule
Provide day to day supervision and coaching as required, including working with HR to develop and deliver employee improvement plans and disciplinary actions
Complete special projects as requested by Plant Manager
Ensure that all Freedom policies are followed, including those addressing employee health and safety
Delegate tasks to Shift Leads, as appropriate