Commercial & Specialized Industries - Letter of Credit Product Advisory - Senior Associate

JPMorganChase•Chicago, IL

About The Position

Are you an execution-driven client advocate who loves owning outcomes and delivering best-in-class experiences? As a Letter of Credit Product Advisory Associate within the Commercial Bank, you will support the team’s Vice Presidents in managing Letter of Credit transactions end to end. You will partner with Commercial bankers and interact directly with clients to drive relationship management and seamless product delivery for our Standby Letter of Credit (SBLC) offering, providing consistent, high-quality service at every step. You will take ownership of a complex product and work closely with internal stakeholders—including deal team leads, credit, legal, compliance, and business management—to support credit decisioning, product setup, and effective execution for your customers.

Requirements

3+ years’ experience in Commercial banking, sales, operations, with Trade Finance / Letter of Credit experience
Proven ability to build and develop relationships.
Willingness to build a strong internal network will be critical to success
Must possess strong verbal and written communications skills with the ability to adjust messaging for different audiences including our clients C-suite and their operations teams
Must be well-organized and structured with the ability to achieve tight timelines on complex deliverables
Experience in reviewing, understanding, and/or working with credit partners
Knowledge of Foreign Bank Guarantees
Experience working in or closely with front office Commercial Banking

Nice To Haves

Advanced skills with Microsoft Excel and PowerPoint required
Creative thinker, driven to deliver best-in-class deal execution to our customers
Self-starter, creative and driven, to provide consistent, high-quality support to ensure excellent client experience
Experience working with SalesForce and workflow tools
Trade Finance or Letter of Credit sales experience

Responsibilities

Support Vice Presidents in managing a client portfolio while building strong relationships with customers and internal banking teams.
Advise Commercial Bank US clients and bankers on best practices for Letter of Credit (LC) structuring and setup.
Set clear expectations on product delivery timelines, requirements, and dependencies.
Drive smooth end-to-end LC execution by coordinating activities and proactively removing roadblocks.
Facilitate the LC process with clear client guidance, transparency, and timely status updates.
Act as a trusted advisor for LC-related questions, issues, and exceptions across your portfolio.
Prepare client-facing marketing materials outlining the Letter of Credit offering.
Report new opportunities and key deal metrics to ensure accurate, consistent data capture.
Analyze the outstanding LC portfolio by industry and geography to identify pricing and financial trends for budgeting and prospecting.
Coordinate cross-regionally with Banking, Trade Finance, Credit, Legal, and other partners to ensure efficient LC execution.
Support onboarding and lifecycle activity (new facility setup, issuance, amendments, cancellations); oversee/escalate complex topics (collateral, documentation, implementations), align to credit appetite with Underwriters/Credit (including cash collateral needs), and partner with bankers on pricing/market levels and capital rationale.