Lending Systems Analyst

SCU Credit Union • Brockton, MA

1d • $85,000 - $105,000

About The Position

The Lending Systems Analyst supports, configures, and enhances the technology platforms used across SCU's lending operations, including MeridianLink, Encompass, Jack Henry, Abrigo, and other lending-related systems. Sitting within Business Applications, this role serves as the liaison between Business Applications and the Lending teams, ensuring lending systems run smoothly, are properly configured, and continue to meet the needs of the business. As SCU's technology footprint evolves, the Analyst may take on additional systems, provided those systems remain specific to SCU's lending areas — real estate lending, commercial lending, consumer lending, loan servicing, and collections. The Analyst works collaboratively with Lending, Compliance, and Business Applications, or independently on assigned projects, to increase revenue, decrease expenses, and improve the experience of both members and team members.

Requirements

• Bachelor's degree or minimum of 5–7 years of related experience, or equivalent combination of education and experience
• Minimum of ten years of lending experience preferred, with a thorough understanding of the loan process from point of sale through funding and post-closing across various delivery channels
• Knowledge of lending systems required, including MeridianLink, Encompass, Jack Henry, and Abrigo
• Relevant system administrator certification(s) preferred, or willingness to obtain within a designated timeframe
• Familiarity with lending regulations and compliance requirements
• Excellent computer and technical skills, including advanced MS Word, Excel, and Visio
• Excellent interpersonal, internal customer service skills
• Professional oral and written communication skills
• Excellent with organization and time management
• Detail oriented work ethic
• Excellent problem-solving skills and sound reasoning ability
• Self-motivated, energetic, and adaptable
• Must be a cooperative team player with the ability to work independently
• Strong work and business ethic, reliable and dependable

Responsibilities

• Collaborates with Lending management on ways to continuously improve the lending life cycle and streamline processes by leveraging key data insights and analytical techniques.
• Facilitates system configurations, process changes, user acceptance testing, and production validation across lending platforms, including MeridianLink, Encompass, Jack Henry, Abrigo, and other lending-related systems.
• Researches and resolves loan boarding, ancillary product, and system discrepancies in partnership with Lending, Retail, and Finance.
• Evaluates, designs, recommends, and executes strategies to improve the lending portfolio and cross-functional collaboration.
• Supports the configuration, optimization, and customization needs of SCU's loan servicing platform as it is implemented, in coordination with Lending and Business Applications.
• Assists with resolving back-office support needs, including system optimization, process automation, and system maintenance and administration.
• Deploys system updates and revisions, proactively providing recommendations to affected Lending functions to avoid service interruption.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level