Lending Governance Executive

Bank of AmericaChicago, IL
$200,000 - $275,000Onsite

About The Position

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. This job is responsible for partnering with lines of business to design an effective risk and control environment and ensure adherence to enterprise-wide standards. Key responsibilities include establishing and overseeing the governance structure including managing meeting routines, process inventory administration, policy and procedures and exception management. Job expectations include working directly with enterprise and line of business partners or leadership to implement solutions that resolve critical business challenges. The Lending Governance Executive is responsible for oversight and execution of governance, risk, and control frameworks for the Merrill Lending Solutions Group. The Lending Governance Executive will ensure alignment with enterprise risk standards, regulatory requirements, and Broker-Dealer supervisory expectations, partnering closely with senior management to build, implement and monitor the operational risk framework for the Lending Solutions Group organization. Job expectations include operating across multiple lines of business (Consumer Lending Mortgage, Enterprise Credit, Lending Fulfillment/Operations, Merrill Banking Solutions) and partnering with GCOR, Compliance, and enterprise shared services to ensure controls are consistently designed, implemented, and operating effectively.

Requirements

  • Minimum 8 years of experience in operational risk, business governance, controls, or related disciplines within financial services.
  • Lending subject matter expertise.
  • Advanced knowledge of consumer lending laws, rules, and regulations, with experience applying regulatory requirements to consumer or wealth management lending products and processes.
  • Strong risk and control expertise, including control design, operating effectiveness assessment, issue identification, and audit/exam remediation.
  • Proven ability to influence across multiple lines of business and partner effectively with control functions and senior stakeholders in a matrixed environment.
  • Strong analytical, decision‑making, and problem‑solving skills, with the ability to think strategically while executing with attention to detail.
  • Excellent written, verbal, and executive presentation skills, including the ability to develop and deliver clear, concise materials for senior audiences.
  • Demonstrated ability to work independently and manage complex, large‑scale work efforts with strong organizational and stakeholder management skills.

Nice To Haves

  • Familiarity with Lending products, risks & controls and related laws, rules and reg background
  • Wealth Management experience a plus.
  • Expertise with Bank of America audit processes as well as regulatory exams.
  • Previous experience working with enterprise control partners.
  • Experience interacting with regulators.
  • Bachelor's degree or equivalent preferred.

Responsibilities

  • Partners with other businesses to design an effective risk control environment
  • Oversees issue management activities end-to-end, including development of action plans for identified issues
  • Engages with regulators, participates in meetings with senior leaders and acts as subject matter expert
  • Fosters a best in class operating and risk management culture and acts as trusted resource
  • Utilizes deep understanding of investment products within asset and wealth management to showcase executive presence and ability to lead meetings with executives
  • Uses strong communication skills both verbal and written to delivery clearly to wide audience from clients to executives
  • Execute lending risk reviews, control health assessments, issue remediation, and executive reporting as well as perform governance oversight to support adherence to business strategy.
  • Implement and monitor operational risk frameworks, including processes, controls, and metrics, to ensure effective risk management across the Merrill Lending Solutions Group.
  • Assess control design and operating effectiveness; identify control gaps, defects, and emerging risks, and drive timely escalation and sustainable remediation.
  • Ensure process is documented accurately and operating as intended with appropriate controls and metrics as the process owner.
  • Ensure compliance with consumer lending laws, regulatory guidance (including OCC), and FINRA requirements through partnership with Compliance, Legal, Supervision, GCOR, and other control functions.
  • Represent Merrill in enterprise and cross‑LOB governance forums to drive consistent application of governance and controls.
  • Prepare and deliver executive‑level materials that clearly communicate governance strategy, risk posture, and issue status

Benefits

  • access to paid time off
  • resources and support to our employees
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