Lending Assistant II

First Financial BankArlington, TX
Onsite

About The Position

First Financial is seeking a Lending Assistant II to join their growing organization. This is a multi-incumbent position, reporting to multiple senior-level loan officers who manage large or major loan portfolios. Due to the incumbent's experience and proficiency, only general supervision is provided. The role involves frequent customer contact via telephone and email, assisting with routine problems, and resolving or referring issues to other departments or supervisors. The successful candidate must consistently demonstrate strong human relations skills when interacting with customers and bank staff. First Financial emphasizes a diverse, collaborative workplace that values innovation and change, aiming to be a top destination for industry talent.

Requirements

  • Mathematical and general business knowledge normally acquired by high school graduate.
  • At least six years secretarial/administrative experience (Bachelor's degree with two years administrative experience will substitute for required experience).
  • Good customer relations and communications.
  • Accuracy.
  • Flexibility.
  • Reliability.
  • Initiative.
  • Confidentiality.
  • Ability to handle multiple tasks at a time and work under stress.
  • Word processing and spreadsheet software experience.
  • Proficient in grammar, punctuation, written and verbal communication skills.
  • Professional demeanor.

Nice To Haves

  • Commercial or personal loan experience.

Responsibilities

  • Perform administrative duties for one or more Sr. level loan officers engaged in consumer/commercial loans.
  • Type, file, answer phone, greets and assists customers and prospective customers via phone or email.
  • Prepare loan documentation and follow up to ensure conformity to Bank's lending processes.
  • Handle special projects as assigned.
  • Actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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